CSR Job Description Sample

A customer service representative (or CSR) helps customers with complaints or questions, provide information regarding products or services, take orders, and process any returns.

Job Description Sample

We are looking to hire a friendly and upbeat Customer Service Representative to join our team. The successful candidate will be responsible for processing orders, handling customer complaints, and providing product information to customers. You will also coordinate with team members to ensure customer satisfaction.


A customer service representative generally earns an annual salary of $31,000, while the actual range varies from $11.58 to $20.06 per hour.


Duties and Responsibilities


csr job description

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur, Recruiter.com, SparkHire, and many more.


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