Shift Leader Job Description

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A shift leader supervises the daily operations in the absence of the store manager. They are responsible for creating schedules, assigning duties to staff, and being available to any workstation to provide help during their shift.

Job Description Sample

We are seeking an experienced and organized shift leader to manage the daily operations during shifts and supervise employees, as well as ensure optimal customer service and customer satisfaction. You will create shift schedules, report issues to the manager, and delegate tasks to employees.


A shift leader typically makes $38,000 per year. A shift leader could make anywhere from $14,000 to $84,000 per year depending on experience and organization/company.


Duties and Responsibilities


shift leader job description

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur,, SparkHire, and many more.


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