Service Advisor Job Description

A service advisor works in a car dealership and communicates with customers in order to determine their vehicular problems and assess the repair timeline and cost estimate. They provide accurate repair descriptions to the technicians and relay customer concerns.

Job Description Sample

We are seeking an experienced service advisor to liaise with our customers and service technicians. The successful candidate will greet customers, listen to their concerns or requests, handle the scheduling of appointments, estimate repair or service costs, verify client insurance information, conduct vehicle inspections, and test drive cars.


A service manager makes anywhere from $26,000 to $56,000 per year and averages $38,000 annually.


Duties and Responsibilities


service advisor job description

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur,, SparkHire, and many more.


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