Service Coordinator Job Description
Service Coordinators work in a variety of industries such as healthcare, construction, chemicals, transportation, energy and utilities, and more. Their main function is to match clients to appropriate and desired services.
Job Description Sample
We are looking to add an organized Service Coordinator to our team. The successful candidate will be responsible for ensuring that clients are matched to and receive the appropriate services that suit their needs. You will work in both an office and field setting to provide quality service to our clients.
A Service Coordinator earns an average salary of $97,000 per year. This position’s salary ranges from $57,000 to $172,000 depending on experience.
- Service skills.
- Excellent interpersonal skills.
- Highly organized.
- Attention to detail.
- Written and verbal communication skills.
- Analytical skills.
Duties and Responsibilities
- Assess the service needs of clients and connect them to providers and resources.
- Monitor services and stay updated regarding discontinued and introduced services that their company or third party vendors provide.
- Evaluate the quality of services provided and offered to clients and identify problem areas make recommendations for improvement as necessary.
- Follow up with clients regularly to assess their satisfaction.
- Respond to and resolve client complaints or issues as they come up.
- Associate’s or bachelor’s degree in a relevant field is preferred.
- Minimum of 2 years experience as a service coordinator or another relevant role.
Using Your Template
Follow these instructions to use your new job description template
- Step one: Fill out all details in your job description template using the provided sample on this page.
- Step two: Customize your requirements or duties to anything special to your workplace. Be sure to speak with team members and managers to gauge what's required of the position.
- Step three: When the census of the team has agreed on the description of the work, add in a Equal Employment Opportunity statement to the bottom of your job description.
- Step four: Check with your legal department, management team, and other team members to ensure the job description looks correct before creating a job advertisement. Choose a job board that's specific to your needs.
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