Service Coordinator Job Description
Service Coordinators work in a variety of industries such as healthcare, construction, chemicals, transportation, energy and utilities, and more. Their main function is to match clients to appropriate and desired services.
Job Description Sample
We are looking to add an organized Service Coordinator to our team. The successful candidate will be responsible for ensuring that clients are matched to and receive the appropriate services that suit their needs. You will work in both an office and field setting to provide quality service to our clients.
A Service Coordinator earns an average salary of $97,000 per year. This position’s salary ranges from $57,000 to $172,000 depending on experience.
- Service skills.
- Excellent interpersonal skills.
- Highly organized.
- Attention to detail.
- Written and verbal communication skills.
- Analytical skills.
Duties and Responsibilities
- Assess the service needs of clients and connect them to providers and resources.
- Monitor services and stay updated regarding discontinued and introduced services that their company or third party vendors provide.
- Evaluate the quality of services provided and offered to clients and identify problem areas make recommendations for improvement as necessary.
- Follow up with clients regularly to assess their satisfaction.
- Respond to and resolve client complaints or issues as they come up.
- Associate’s or bachelor’s degree in a relevant field is preferred.
- Minimum of 2 years experience as a service coordinator or another relevant role.
Using a Job Description Template
Follow these instructions to use a job description template
- Step 1: Replace the job duties and requirements based on information gathered from the team.
- Step 2: When the job description is finished, add an EEO (Equal Employment Opportunity) statement to the bottom of the job description.
- Step 3: Double check the job description fits the needs of the team, company, and is approved by the Human Resources department. Then post on a job board.
Top Job Boards
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