Hotel Manager Job Description
Hotel Managers oversee all the day-to-day operations and activities of a hotel. They manage accounting, sales, customer service, and business development related duties.
Job Description Sample
We are looking for a professional Hotel Manager to join our hotel staff and oversee the daily functioning of our establishment. The successful candidate will manage staff, collect payments, monitor departmental budgets, and evaluate hotel performance.
A Hotel Manager earns a median salary of $56,000 per year. Depending on experience in the role, the salary ranges from $36,000 to $112,000.
- Strong understanding of hotel management and “best practices".
- Experience using data entry software.
- Customer service skills.
- Leadership abilities.
- Highly organized.
- Attention to detail.
- Interpersonal skills and problem-solving abilities.
Duties and Responsibilities
- Manage personnel including office employees, kitchen staff, cleaning staff, and front desk agents.
- Monitor employee performance by conducting regular staff evaluations.
- Maintain records of payments, budgets, funds, and expenses.
- Welcome and register guests upon arrival.
- Resolve issues professionally and quickly as they come up.
- Develop and apply a marketing strategy to promote the hotel’s services.
- Coordinate suppliers, travel agencies, and conference/event planners.
- Various budgeting duties including determining room rates and assigning funds to different departments.
- Evaluate hotel performance and customer satisfaction.
- Ensure all staff comply with health and safety guidelines and rules.
- Bachelor’s degree in hospitality, business administration, or another relevant field.
- Minimum of 4years’ experience in hotel management or a similar role.
Using a Job Description Template
Follow these instructions to use a job description template
- Step 1: Replace the job duties and requirements based on information gathered from the team.
- Step 2: When the job description is finished, add an EEO (Equal Employment Opportunity) statement to the bottom of the job description.
- Step 3: Double check the job description fits the needs of the team, company, and is approved by the Human Resources department. Then post on a job board.
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