Operations Analyst (Ops Analyst) Job Description Sample (+ Free Template)
An OPS Analyst looks at customer information and processing problems and finds creative solutions that will help management meet business objectives and strengthen the company’s operations.
Job Description Sample
We are looking for an experienced and solution-focused OPS Analyst to improve our business operations. The successful candidate will be responsible for client reporting, data management, and problem resolution. Candidates with previous experience in this role are encouraged to apply.
An OPS Analyst typically earns $45,000 on a yearly basis. The salary scale starts at $36,000 and peaks at $68,000 depending on experience, location, and size of the employer company.
- Excellent written and verbal communication skills.
- Highly analytical mindset.
- Critical thinking and problem-solving skills.
- Time management skills.
- Excellent organizational skills.
- Proficient with Microsoft Office.
- Interpersonal skills.
- Team player.
Duties and Responsibilities
- Create and validate customer performance files.
- Ensure daily and weekly reconciliation of systems.
- Maintain accounting and trading systems.
- Resolve trade settlement issues.
- Evaluate company processes and procedures as well as systems and operations.
- Assess workflows within the company.
- Collaborate with the operations team as well as management to determine areas for improvement.
- Implement system and operation improvement and evaluate their effectiveness and success.
- Bachelor’s degree in business administration or a similar field.
- Minimum of 3 years’ experience as an OPS Analyst or a similar position.
Ops Analyst Job Description Template
Using a Job Description Template
Follow these instructions to use a job description template:
- Step 1: Replace the job title, job brief, duties and requirements, and optional work environment sections based on the information gathered from the team.
- Step 2: When the job description is finished, add an EEO (Equal Employment Opportunity) statement to the bottom of the job description.
- Step 3: Double-check the job description fits the needs of the team, company, and is approved by the Human Resources department. Proofread the job description. Then post on a job board.
Job Description Format
Follow the format below when writing a job description.
For more information on writing a job description, visit this resource.
Top Job Boards
Consider posting a job description or job advertisement (referred to as a "job ad") on one of the following national job boards:
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