Medical Office Assistant Job Description
Medical Office Assistants are tasked with administrative duties in a healthcare facility or clinic. They are administrators, operators, and facilitators of accomplishing administrative tasks within a healthcare system.
Job Description Sample
We are in search of an organized and personable individual to fill the position of Medical Office Assistant. The successful candidate for this position will handle all administrative duties of the office. These duties include answering phone calls, booking appointments, and maintaining records. Individuals with previous experience in a medical office are encouraged to apply.
Medical Office Assistants earn between $23,000 and $45,000 per year. The median salary for this position is $31,000.
- Attention to detail.
- Customer service.
- Personable and friendly.
- Organization skills.
- Written and verbal communication skills.
- Computer literacy.
- Experience with healthcare recording systems or the ability to learn them quickly.
Duties and Responsibilities
- Greet patients as they enter the facility/clinic/hospital.
- Collect all necessary patient information including medical histories and personal data.
- Answer phone calls and respond to emails in a timely fashion.
- Schedule appointments.
- Verify and validate patient information, payment methods, and medical aid coverage/insurance.
- Maintain confidentiality of patient information and records at all times.
- Respond to patient inquiries or complaints professionally and respectfully.
- Maintain accurate, complete, and verified patient records.
- Maintain an organized and clean workspace.
- High school diploma or equivalent.
- Previous experience as a medical office assistant or a similar role is preferred.
- At least 1 year of administrative experience.
Using a Job Description Template
Follow these instructions to use a job description template
- Step 1: Replace the job duties and requirements based on information gathered from the team.
- Step 2: When the job description is finished, add an EEO (Equal Employment Opportunity) statement to the bottom of the job description.
- Step 3: Double check the job description fits the needs of the team, company, and is approved by the Human Resources department. Then post on a job board.
Top Job Boards
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