Medical Office Assistant Job Description
Medical Office Assistants are tasked with administrative duties in a healthcare facility or clinic. They are administrators, operators, and facilitators of accomplishing administrative tasks within a healthcare system.
Job Description Sample
We are in search of an organized and personable individual to fill the position of Medical Office Assistant. The successful candidate for this position will handle all administrative duties of the office. These duties include answering phone calls, booking appointments, and maintaining records. Individuals with previous experience in a medical office are encouraged to apply.
Medical Office Assistants earn between $23,000 and $45,000 per year. The median salary for this position is $31,000.
- Attention to detail.
- Customer service.
- Personable and friendly.
- Organization skills.
- Written and verbal communication skills.
- Computer literacy.
- Experience with healthcare recording systems or the ability to learn them quickly.
Duties and Responsibilities
- Greet patients as they enter the facility/clinic/hospital.
- Collect all necessary patient information including medical histories and personal data.
- Answer phone calls and respond to emails in a timely fashion.
- Schedule appointments.
- Verify and validate patient information, payment methods, and medical aid coverage/insurance.
- Maintain confidentiality of patient information and records at all times.
- Respond to patient inquiries or complaints professionally and respectfully.
- Maintain accurate, complete, and verified patient records.
- Maintain an organized and clean workspace.
- High school diploma or equivalent.
- Previous experience as a medical office assistant or a similar role is preferred.
- At least 1 year of administrative experience.
Using Your Template
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- Step one: Fill out all details in your job description template using the provided sample on this page.
- Step two: Customize your requirements or duties to anything special to your workplace. Be sure to speak with team members and managers to gauge what's required of the position.
- Step three: When the census of the team has agreed on the description of the work, add in a Equal Employment Opportunity statement to the bottom of your job description.
- Step four: Check with your legal department, management team, and other team members to ensure the job description looks correct before creating a job advertisement. Choose a job board that's specific to your needs.
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