Medical Secretary Job Description

A Medical Secretary works in a hospital or other medical facility and prepares reports, transcribes dictation for medical staff, obtains medical histories of patients, and processes insurance payments, among other duties.

Medical Secretary Job Description Sample

We are looking for an organized medical secretary to assist with administrative duties within our medical facility. The successful candidate for this position will handle patient schedules, answer phone calls and emails, and deliver outstanding customer service to patients. You may also be tasked with assisting with medical billing as necessary.

Medical Secretary Salary

A medical secretary earns between $26,000 and $53,000 per year. The median salary for this position is $39,000 per year.

Medical Secretary Required Soft Skills

  • Computer literacy.
  • Knowledge of medical terminology.
  • Highly organized.
  • Friendly and customer service oriented.
  • Helpful personality.

Medical Secretary Duties & Responsibilities

  • Schedule, cancel, or reschedule appointments.
  • Answer calls from labs, physicians, and patients.
  • Ensure that all patients receive quality customer service at all times.
  • Keep management updated on physician meetings, vacations, and schedule changes.
  • Contact patients as needed and schedule overdue appointments.
  • Remind patients of upcoming appointments or call to inform them of missed appointments.
  • Assist with medical billing as required.

Medical Secretary Requirements

  • High school diploma or equivalent.
  • Minimum of 2 years’ experience as a medical secretary or similar medical administration position.
  • A degree from an approved medical administration program is an asset.
Medical Secretary Job Description

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Medical Secretary Job Description Template

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Using a Job Description Template

Follow these instructions to use a job description template:

Job Description Format

Follow the format below when writing a job description.

Job Title:
[Job Title]

[Job Summary/Job Brief]

Responsibilities and Duties:
  • [List 4-5 essential functions of the job role]
  • [List 5+ qualifications including education level, experience level, key skills, and expectations of the job function]
(Optional) Work Environment:
  • [LIst 2-5 characteristics, traits, and other requirements of the role]
  • [If physical requirements are necessary, include reasonable accommodation details]
This role and job position will report directly to [Job Title] who leads [Department Name].

For more information on writing a job description, visit this resource.

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur,, SparkHire, and many more.


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