Best Cashier Resume Examples and Writing Tips (+ Free Template Download)
A cashier is a retail sales professional that handles the transactions of merchandise using a cash register. They assist in accepting payments from customers using money, credit cards, checks, traveler's checks, and other forms of payment. In addition, cashiers often serve as customer service representatives, helping customers with returns or broken merchandise.
Cashiers can be found from grocery stores as a retail cashier to hotels as a hotel cashier. In both circumstances the duties of a cashier are similar. From greeting customers to handling money transactions in the hotel establishment or retail establishment. A cashier can sometimes be referred to as a store cashier, sales associate cashier, grocery store cashier, restaurant cashier, and head cashier.
Cashier resumes are built by those who are looking for entry-level work within a retail setting. Cashiers are found in a variety of retail settings. From groceries to electronics stores.
Cashiers are more than professionals who help with checking out customers for their merchandise and purchases. They are on the front-lines of customer service and customer experience. They represent the final line for the customers' experience visiting the retail establishment.
Cashiers who can suggest an understanding of this within their resume will have an easier time receiving employment and receiving interviews.
Skills for a Cashier Resume
According to Hubspot, key skills of any cashier include “communication skills, interpersonal skills, experience with a CRM or POS system, having a customer-centric mindset, deep knowledge of the product or inventory, genuine enthusiasm for the company and products, creative problem solving and decision-making skills, having an empathetic attitude, and adaptability skills when tasked with multiple projects or unexpected situations.”
Soft skills are talents that are intangible. They are often described as personal characteristics. But in the setting of the workplace, these characteristics are developed through prior work knowledge. For example, having customer service skills.
Indeed helps describe the difference between hard skills and soft skills by saying, "Hard skills are related to specific technical knowledge and training while soft skills are personality traits such as leadership, communication or time management. Both types of skills are necessary to successfully perform and advance in most jobs."
This skill can only be developed by having prior working experiences that expose you to customers and have dealt with a customer who was either positive or negative toward you in the workplace.
Soft skills that all cashiers should have are:
- Verbal communication skills
- Math skills
- Customer appreciation skills
- Attention to detail
- Organizational skills
- Listening skills
- Problem-solving skills
- People skills
- Influence skills
- Self-motivation skills
- Sales skills
- Interpersonal skills
Additional skills to include come from the U.S. Bureau of Labor Statistics. They define the most sought after skills from employers as:
- Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.
- Customer-service skills. Cashiers must be courteous and friendly when helping customers.
- Dexterity. Cashiers use their hands to operate registers and scan purchases.
- Near vision. Cashiers need to see well enough to scan items and process transactions accurately.
- Patience. Cashiers must be able to remain calm when interacting with customers.
- Physical stamina. Cashiers stand for long periods.
Listing skills on a resume can assist the hiring manager or store manager assess the core competencies of the job applicant.
Wondering what a core competency is? A core competency is a concept in management theory introduced by C. K. Prahalad and Gary Hamel. It is defined as “a harmonized combination of multiple resources and skills that distinguish a firm in the marketplace.” And therefore, it is the foundation of a companies’ competitiveness.
Cashier Resume Summary and Resume Objective
Starting your resume with a resume objective is one of the best ways to encapsulate your previous work history in a short statement. This allows your future employer and the resume reader to more quickly scan your resume and comprehend your work history in a short amount of time.
Keeping your resume objective focused on personal, academic, and previous work accomplishments will make objective impactful to your employer.
Here is an example of a Cashier resume objective that you can place beneath your contact information but before your previous work experience section.
Previous cashier experience driving excellent customer service, customer happiness, and overall store experience. Mindful of line lengths, time in the line, and many more metrics that cause customers to be unhappy. Comfortable handling money and clearing transactions efficiently.
Cashier Job Description Sample for the Resume
Our establishment is seeking a cashier to oversee the checkout area and assist customers with their purchases at our store. The cashier will greet customers, handle cash transactions, handle customer complaints, and other essential functions related to the cashier duties. The cashier will oversee the store checkout area, cash drawer, and parts of the sales floor.
Cashier Action Verbs and Resume Keywords
Use the following resume action verbs and keywords for a cashier resume. The following keywords will assist Applicant Tracking Systems (ATS) with prioritizing the resume toward the top of the job applicants list, resulting in a greater chance of the hiring manager or store manager reading the resume and cover letter.
Cashier Duties and Responsibilities for the Resume
When listing previous work experiences, you might not be able to recall all of the duties that you performed while on the job. This may happen when your previous work experience as a Retail Cashier was a few months ago or a few years ago.
Here are the general duties and responsibilities that you can list as part of the bullet points under each of your previous work experiences as a Cashier.
- Greet customers and welcome them into the retail setting.
- Ensure customers are having an optimal in-store experience.
- Watch checkout lanes and ensure the optimization of checkout times.
- Maintain a clean and tidy workstation.
- Accurately process transactions, cash, tills, checks and credit payments of all kinds.
- Provide customer support for customers who are seeking in-store help.
- Provide optimal customer experience at all times.
- Ensure that merchandise is properly accounted for.
- Help restocking merchandise and processing returns.
- Ensure a safe working environment at all times.
- Follow any safety protocol and in-store regulatory needs at all times.
- Ensure customer satisfaction by greeting customers and creating a healthy work environment near the checkout area.
- Process credit card, cash, automatic debits, charge payments, and other forms of payment.
- Ensure each transaction is completed before the customer leaves the store.
- Work closely with other team members on the sales floor to assist customers with merchandise questions and selection.
- Be a multidisciplinary team member and assist customers and colleagues with various needs.
- Ensure a balanced till and register at the end of each work day.
- Strive to become a great cashier and provide excellent customer service at all times.
- Handle customer returns and ensure customers receive receipts on all return transactions.
- Assist with questions regarding each customers' purchases.
All resume writers should follow the job description and job posting online to determine the appropriate requirements to mention through previous work experience or the cover letter. For reference, while writing a cashier resume, below is a sample job requirements list for the cashier position.
- High school diploma or equivalent preferred.
- Retail store experience preferred.
- Previous experience as a cashier preferred.
- Ability to learn cashier skills (such as cash handling, customer service, and cash management) over time.
- Ability to complete "on-the-job" training.
- Physical stamina, near vision, exceptional communication skills and customer service skills.
Cashier Resume Format
The proper cashier resume is a combination layout or hybrid layout. Rather than a functional resume layout. A combination and hybrid resume layout should include previous work experience, a career objective, and relevant skills.
When writing a restaurant manager resume, it's best to follow these format guidelines:
- Contact Information: The job applicant’s phone number, email address, LinkedIn profile, and other pertinent information.
- Resume Objective: Often referred to as a resume summary, resume objective, career objective, objective statement, career statement, or other. This summarizes a professional's career achievements in less than 200 words.
- Work Experience: A majority of the document will contain relevant professional history (relevant experience) for the potential employer. Includes previous job titles, years employed, and achievements.
- Education: Displays high school, bachelor, and graduate school degrees or information. Includes years in attendance, Latin honors, and other pertinent information.
- (Optional) Certifications: Include the necessary certifications like CPR training or POS system training.
Cashier Resume Example (Text Version)
Below is a sample resume for a cashier position. In this example, this would be for an entry-level worker who is actively enrolled in university-level education. Use this resume sample when writing a cashier resume as a job seeker.
Cashier Resume Example (PDF)
Cashier Cover Letter
It's very important to consider the cover letter when writing a resume. For example, if a previous job experience is spoken about in the cover letter, it's vital that the job experience is listed on the resume. This applies to certifications or other soft skills that hiring managers or store managers might be seeking from a cashier.
It's important to note that any information shared on the cover letter or resume may be used as part of the job interview on behalf of the interviewer. Be sure that all information contained in the resume and cover letter is accurate and customized to the employer. Never use the same resume and cover letter for every job application.
Cashier Resume Samples
Below are cashier resume examples that follow best practices as well as show common errors that can be avoided.
This Cashier resume by Mariam Pagac is full of detailed information about her prior work experience as a Cashier. She does a great job of demonstrating knowledge of the job description through her bullet points on each prior work experience.
This resume by Milson is poor. It doesn't organize prior work experience well. And spends too much time focusing on the resume objective, which isn't as valuable as this resume layout dictates.
Sara's Cashier resume is full of useful information, especially speaking to certifications and professional skills which may be applicable to the Cashier position. Though, she uses a bright blue color that won't print well. In addition, she includes her social media information which isn't pertinent to the hiring manager for this type of position.
Related Hiring ResourcesCashier Cover Letter Sample
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