Account Representative Job Description
Account representatives play a vital role in a company's sales campaign by acting as ambassadors for a brand and reinforcing relationships with existing customers. They help resolve client disputes and complaints, present new products to consumers, and work closely with account managers to keep sales campaigns running smoothly.
Account Representative Job Description Sample
We are looking for account representatives to act as positive ambassadors for companies by interacting with and influencing customers. Applicants must be outgoing and sharp problem solvers, capable of communicating with customers and performing under pressure. Successful candidates will apply outstanding customer service techniques to maintain and cultivate relationships with new and existing clients.
Account Representative Salary
An account representative can earn anywhere from $37,000 to $59,000 annually. The median pay for account representatives is $47,000 per year.
Account Representative Skills
- Outstanding interpersonal and customer service skills.
- Exceptional problem-solving.
- Adept in oral communication.
- Able to perform under pressure.
- Teamwork and goal-oriented.
Account Representative Duties & Responsibilities
- Understand and communicate with clients to resolve conflicts and nurture positive relationships with consumers.
- Act as an ambassador for the brand by demonstrating excellent customer service and problem-solving skills.
- Collaborate with account executives to keep the sales campaign operating smoothly.
- Negotiate and mediate financial disputes on behalf of the company.
Account Representative Requirements
- High school diploma or GED (bachelor's degree in a business field is optional but preferred).
- Work experience in a customer service or sales position.
Using Your Template
Follow these instructions to use your new job description template
- Step one: Fill out all details in your job description template using the provided sample on this page.
- Step two: Customize your requirements or duties to anything special to your workplace. Be sure to speak with team members and managers to gauge what's required of the position.
- Step three: When the census of the team has agreed on the description of the work, add in a Equal Employment Opportunity statement to the bottom of your job description.
- Step four: Check with your legal department, management team, and other team members to ensure the job description looks correct before creating a job advertisement. Choose a job board that's specific to your needs.
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