What Does "Delivered to Agent for Final Delivery" Mean? (USPS)

The United States Postal Service provides various delivery options, including a "Post Office Hold for Pick-up" or "Signature Required." However, its delivery methods are not always under the customers' control. What does the USPS status "Delivered To Agent" mean?

delivered to agent for final delivery

What Does Delivered To Agent Mean For The United States Postal Service?

The term "Delivered To Agent For Final Delivery" indicates that your USPS mail carrier transferred the box to another person. Or another resident of your home, a doorman, or even a coworker. Then, this personnel gets designated as "delivery agents," charged with completing delivery.

What Is A United States Postal Service Delivery Agent?

Packages don't always get delivered to an agent; they may end up with the local postal office. It is critical to understand what a USPS final delivery agent is. The last delivery agent is a driver who delivers a package on behalf of another party. 

delivered to agent for final delivery

The Benefits of Delivering Your Package to an Agent for Final Delivery 

It is critical to highlight that USPS delivery monitors are not reckless.

Despite the lofty designation, a delivery agent for the Postal Service can be anybody who accepts and delivers a package on your behalf.

For instance, this may be a coworker, front desk employee, roommate, or even your child, provided they are over the age of 12.

Frequently, postal carriers will not hire someone as a delivery agent unless they appear to be somewhat trustworthy.

Mistakes sometimes occur, and you can file a complaint with your local Post Office if you believe someone got improperly appointed as a delivery agent.

delivered to agent for final delivery

What is the USPS Customer Service Phone Number?

To contact USPS, use the following phone number: 1-800-275-8777

Why Does USPS Have A Delivery Agent?

Packages don't always get delivered to an agent. They can end up with the local postal service. It is critical to understand what a USPS final delivery agent is. A last delivery agent is a driver who delivers a package on behalf of another party.

How Can I Track A Package That Didn't Get To Me?

USPS Mobile App: The USPS mobile application is another feasible alternative. Navigate to the Google Play or Apple App Store and search for the official USPS mobile app to get the app. Then, you can quickly trace your package with your tracking ID.

delivered to agent for final delivery

By phone: You may still trace your package by calling 1-800-222-1811 and enquiring about its whereabouts.

delivered to agent for final delivery

What Should You Do If Your United States Postal Service Package Gets Delivered To An Agent?

The address where it was delivered should indicate who you need to speak to.

For instance, if the location matches your home address, text your roommate to verify if they received the delivery on your behalf.

If it got delivered to your work zip code, contact the office to determine whether they have it.

Finally, if you are unsure of the whereabouts of your parcel, contact your local Post Office, and someone will assist you in locating it.

What Happens If Your USPS Package Is Marked As Delivered To Agent But Is Not?

If your shipment is marked "Delivered To Agent," but when you get home, there is no package, do not worry; there are a few possible explanations.

To begin, someone residing at your house may have received it on your behalf, stowed it away in a convenient location, and then forgotten about it.

delivered to agent for final delivery

As a result, converse with everyone at the delivery place, whether at work or home, to revive people's memory.

Then, if they remain confident that nothing got sent, let an additional working day.

Additionally, an additional day may be required since postal workers may believe themselves to be delivery agents.

When your postal carrier's shift ends, and no one was home to take the delivery, they frequently scan the box and keep it on the truck.

As a result, you'll notice "Delivered To Agent" and may anticipate receiving the shipment the next business day.

However, suppose you haven't received it after a few working days. In that case, you should call your local Post Office and register a claim online to alert them to the missing package.

What Does It Mean When USPS Indicates That A Shipping Agent Has Picked Up Your Package?

Additionally, USPS notifies customers that their items have been "Picked Up By Shipping Agent" or "Picked Up And Processed By Agent."

Although the latter agent is a third-party supplier, the method detailed here is distinct.

Rather than a delivery, "Picked Up By Shipping Agent" refers to consumers who use the USPS's Parcel Return Service to return items.

According to the USPS website, shipments with this status and a specified delivery zip code have been "consolidated at a USPS facility."

They will then be picked up "by a third-party supplier who will finish the return shipment to the original mailer's distribution hub."

Related USPS resources

Favorite Resources

Our favorite resources are included below.

Job interview resources

Resume and cover letter resources

Job search resources

free interview question and answer full guide

Interview Question and Answer Guide (PDF)

Download our full interview preparation guide. Complete with common interview questions and example answers. Free download. No email required.

Download PDF
author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

Fact checked: Our small and dedicated team rigorously evaluates every article, guide, and reference to ensure the information is accurate and factual. Learn more.

Share

Help us by spreading the word