Does Kohl's Take Amazon Returns? (2022 Guide)

Does Kohl's take Amazon returns? Many retail chains have started to offer package return and shipment services. Kohl's is one of these companies, and they have recently started to partner with Amazon to provide their customers with greater convenience.

Kohl's Overview

Kohl's is one of the largest department stores in the United States. The company was founded in 1962 and is headquartered in Menomonee Falls, Wisconsin. Kohl's operates over 1,100 department stores in 49 states. The company offers a wide variety of merchandise, including clothing, footwear, home goods, and beauty products. Kohl's also has a strong presence online, with a website and mobile app that offer convenient ways to shop.

In addition to its retail operations, Kohl's also owns and operates a credit card business. The Kohl's Charge card can be used at any Kohl's store or online. cardholders earn rewards points for every purchase they make. These points can be redeemed for discounts on future purchases.

does kohl's take amazon returns

Does Kohl’s take Amazon Returns?

Kohl’s does take returns for free at its in-store kiosks. To return an Amazon product to Kohl’s, customers need to select the product in their account, then select “Return or Replace Items”. If the product is eligible, then select “Kohl’s Drop-off”. This is a convenient option for people who do not want to go through the hassle of returning items by mail.

It is also helpful for people who do not have a printer to print out the return shipping label. In addition, this service saves people time because they do not have to wait in line at the post office to ship their returns. Overall, this is a great option for people who want to return items to Amazon without any hassle.

does kohl's take amazon returns

Do I need to Pre-Package my Kohl's return for Amazon?

There's no need to pre-package your Amazon return when you take it to Kohl's, as the in-store returns kiosk is equipped with all the materials needed to package the item for you. However, you will need to bring the item in its original packaging in order for Kohl's to accept the return.

If you're returning a particularly sensitive purchase, you may prefer to print your own shipping label from the Amazon website and package the item yourself. Either way, following these simple instructions will ensure that your return is processed quickly and smoothly.

Is it true that every Kohl's store takes Amazon returns?

If you're an Amazon customer living in the lower 48 states, chances are good that you can return your items to a Kohl's store near you. However, there are a few caveats. First, not every Kohl's location is currently accepting Amazon returns. Second, even if your local Kohl's does accept Amazon returns, the process may be slightly different than what you're used to.

To start with the first issue, unfortunately not every Kohl's location is currently offering an Amazon return service. Although the majority of stores (1,100+ locations) are providing this service, you won’t be able to utilize it in the Alaska and Anchorage regions.

If you’re unsure about whether or not your local Kohl’s provides this return service, check the return methods list on your Amazon account for the “Kohl’s Drop-off”option. As for the second issue, even if your local Kohl's does accept Amazon returns, the process may be slightly different than what you're used to.

How do I return something to Kohl's from Amazon?

  1. Access your Amazon account and click on the “Orders” section. This can be found under “Accounts & Lists.”

  2. Once you’ve found the package you’d like to return, select the “Return or Replace Items” option.

  3. Choose the reason for the return, which you can access on the drop-down menu, and then choose how you would like to be refunded (refund options may vary per store).

  4. If your region is eligible, you will see an option for “Kohl’s Drop-off” alongside various other methods for returning the item.

  5. A QR code will be sent to your email that is associated with your Amazon account. Bring your phone to Kohl’s for the attendant to scan this code, or print the QR code and take it with you.

  6. Bring your item for return to your local Kohl’s and head over to the Amazon returns kiosk either at the customer service section or toward the front of the store entrance.

  7. Hand over your package to the attendants to return and provide your QR code to be scanned. The rest of the return steps will be processed for you.

Is it necessary to live near Kohl's in order to use the Amazon Returns Service?

The answer is that you do have to live within a certain radius of a Kohl's in order to use the Amazon returns service at that store. So if you live more than 8 miles away from a Kohl's location, there is a good chance that you won't be able to utilize the Amazon returns service at that store.

However, you can always check your Amazon return options to see if your address is close enough to be considered eligible for returns. Overall, the Amazon return policy is very convenient and easy to use, and the partnership with Kohl's has made it even easier for customers to return items.

Is it possible to return all of my Amazon purchases to Kohl's?

If you're not happy with an Amazon purchase, you may be wondering if you can return it to Kohl's. Unfortunately, Amazon's website does not specify which items are eligible for return at Kohl's before they're purchased. However, Kohl's will take back most new items that haven't been opened yet as long as these were sold by Amazon and fulfilled within the last 30 days.

Additionally, Amazon gifts are also eligible for return at Kohl's as long as you have the order number available. Keep in mind that Kohl's will not accept packages from third-party sellers (used items, etc) as those items are not sold by Amazon directly.

Is a QR code required to return an item on Amazon at Kohl's?

It is now necessary to present a QR code from Amazon in order to make a return at Kohl's. This is due to the fact that Kohl's is not set up to bring up your Amazon account on their computer system. Instead, they have set up a scanning kiosk that can only confirm returns via QR code. Without this code, it will not be possible to return packages ordered through Amazon at Kohl's. To avoid any potential issues, it is important to save the QR code that is sent to your email when you fill out the return options on Amazon's website. By doing so, you will be sure to have the necessary information on hand and will be able to make a return without any inconvenience.

Is it possible to return an opened Amazon Package to Kohl's?

Yes, you can return an opened Amazon package to Kohl's. You have 30 days from the time of your purchase to return the item to Kohl's. If you return the item after 30 days, you may be subject to a restocking fee. You will need to bring the item, along with your proof of purchase, to a Kohl's store in order to complete the return. Please note that not all items are eligible for a return, and some items may be subject to a restocking fee.

Is a Kohl's Return Acceptable on an Amazon Prime Package?

Return policies can be confusing, especially when it comes to online purchases. So, what happens if you need to return an Amazon Prime package that you bought from Kohl's? Unfortunately, Kohl’s will only take packages that were sold by Amazon directly. Most Prime packages fall into that category, but there are some exceptions.

If you’re unsure whether or not your package qualifies, check the order details to ensure your Prime order wasn’t sold by a third-party seller. Keep in mind that return policies vary from store to store, so it’s always best to double-check before making a purchase.


If you're an Amazon shopper, you may be happy to know that you can now return items directly to a Kohl's store. This is a free service offered by Kohl's, and it's a convenient way to return items that you may not want or that don't fit properly.

To use this service, simply follow the returns process on the Amazon website and choose "Kohl's Drop-off" at the end. You'll then receive a QR code via email, which you can bring to any Kohl's store. The in-store kiosk will take care of your return and will even package the items for you.

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author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo,, SparkHire,,, FairyGodBoss,, St. Edwards University, NC State University,, Thrive Global,, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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