Costco Glasses Return Policy (2022 Guide)

What is the Costco glasses return policy? Can I return glasses to Costco optical if I'm not satisfied with them? If you have bought glasses, lenses, frames, or contacts from Costco's opticians, you might be wondering how to return them. I have put together all the information you need to know about it.

costco optical and costco glasses return policy

Why Costco is successful?

There are many reasons why Costco is successful. One reason is that the company offers high-quality products at very competitive prices. Another reason is that Costco has an excellent reputation for customer service. In addition, Costco's membership model provides a steady stream of revenue that helps to finance the company's operations. Finally, Costco has been able to expand its business by opening new warehouses in new markets.

Furthermore, Costco's membership model provides a steady stream of revenue that helps to finance the company's operations. This recurring income allows Costco to invest in new warehouses and other infrastructure improvements.

Finally, Costco has been able to expand its business by opening new warehouses in new markets. This growth strategy has allowed the company to reach new customer segments and continue its upward trajectory.

Costco Glasses return policy

For many shoppers, the store's return policy is an important factor in deciding whether or not to make a purchase. When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco.

In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused. While the store's return policy may be stricter than some of its competitors, Costco's low prices and high-quality products continue to attract shoppers from all over the world.

Is it possible to return prescription glasses to Costco?

According to Costco, their policy is that they are unable to accept returns or exchanges on prescription glasses or sunglasses purchased from their optical department as with other personalized items. The exception to this is if they have made an error with your prescription. If this is the case and you are struggling to adjust to your new glasses, believe the prescription to be too strong or too weak, or have other similar issues, then they can be returned to resolve the issue.

In order for Costco to adjust the lenses in your glasses using your prescription, you will need to schedule an appointment with them. Once you have done so and gone through the process of having your glasses refitted or exchanged, if you are still not satisfied with them, you may be out of luck. it is always best to be absolutely sure of what you want before making a purchase, especially when it comes to something as personal as prescription glasses.

Is it possible to return contact lenses at Costco?

All Costco contact lenses have a five-year expiration date, so be sure to return them if you haven’t used them by then. This is true if your lenses are unopened, unworn, and undamaged. You may also ask Costco opticians for a pair of sample lenses to confirm that you are in love with the brand and comfort of your lenses before buying a larger order.

To initiate a return, bring your contact lenses and your membership card to Costco’s optical department. If you bought your contact lenses online, you might initiate your return through the website. Either way, Costco will process your return and issue a refund according to their standard return policy.

Is true Costco has a Glass Warranty?

While Costco does sell glasses, it does not offer a warranty on its frames or lenses. This means that if the glasses are scratched, broken, or otherwise damaged, Costco will not replace them or refund the purchase price.

However, it is important to note that this policy only applies to frames and lenses; other parts of the glasses, such as the nose pads or earpieces, may be covered by a separate warranty.

Do you need a Costco membership to purchase contact lenses or glasses? 

Memberships can be canceled at any time and are refundable within five days of purchase. Costco offers a variety of contact lenses and glasses at different price points, so customers can find an option that fits their budget.

For example, the Kirkland Signature™ monthly disposable contact lenses start at $19.99 for a 90-day supply. The Kirkland Signature™ yearly supply starts at $129.99. Annual supplies include free shipping and handling.

Glasses start at $84.99 for a complete pair, including frames and lenses. With so many options available, there is sure to be a contact lens or glasses solution that fits your needs at Costco.

How do I return contact lenses to Costco?

Costco offers a hassle-free return policy for contact lenses, whether you purchased them in-store or online. If you purchased your contact lenses in-store, simply bring them to the optical department at Costco with your membership card. One of the customer service representatives will be happy to process your return for you.

If you purchased your contact lenses online, you can begin your return by logging into your Costco account and following the instructions given. You do not need your receipt as long as you have your member’s card, as your purchase will be stored on the Costco system.

Is it necessary to have a Costco membership for an Eye Exam?

If you're looking for a great deal on an eye exam, you may be wondering if you need a Costco membership. The answer is no - you do not need a membership to have an eye exam at the Costco opticians. This means that everyone can take advantage of the competitively priced exams, regardless of whether they are a member of the store.

You can use the online store finder to locate your nearest Costco location. Whether you're looking for a new pair of glasses or just a regular check-up, the opticians at Costco will be able to help.

Is it possible to return Costco eyewear if I'm dissatisfied with them?

Costco's 100% satisfaction guarantee is one of the many reasons why the store has become so popular. Not only does it offer terrific prices on bulk items, but it also allows customers to return products if they are unhappy with them.

This policy applies to non-prescription glasses, such as those intended for reading, sun blocking, and reflecting blue light. If you are unsatisfied with your purchase, simply return the glasses to Costco and you will be refunded in full.

Unfortunately, this policy does not apply to prescription glasses or opened contact lenses. So if you're considering getting your vision checked at Costco, be sure to ask about their return policy first.


Costco's return policy for prescription glasses and sunglasses is fairly straightforward - they do not accept returns on these items. However, there is one exception to this policy. Costco is able to accept returns on contact lenses purchased from their optical department, as long as it is within 5 years of the initial purchase date.

For all other non-prescription glasses, they have a no-questions-asked policy and will accept returns anytime if the customer is unsatisfied. Overall, Costco's return policy is lenient and easy to understand, making it a customer-friendly company.

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author: patrick algrim
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Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo,, SparkHire,,, FairyGodBoss,, St. Edwards University, NC State University,, Thrive Global,, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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