What is Walmart CAP 1? (2022 Employee Facts)

What is Walmart CAP 1? Walmart is successful because of its low prices. Its low prices are the result of its low operating costs. Walmart has invested heavily in technology and logistics, which have allowed it to keep its costs down. This, in turn, has allowed Walmart to pass on the savings to its customers in the form of lower prices.

Walmart's focus on customer service is also a key reason for its success. The company strives to provide its customers with a positive shopping experience, and this has helped it build a loyal customer base. Walmart also benefits from having a large number of locations. This gives it a significant advantage over other retailers that may only have a handful of stores. Walmart's vast network of stores allows it to reach more consumers and offer them a convenient shopping experience.

Walmart Cap 1

What is CAP 1 at Walmart?

Walmart’s CAP 1 program is designed to improve the customer experience by maintaining inventory accuracy and providing good customer service. The CAP 1 associates are the first shift of workers who support the duties of other CAP associates.

They are responsible for organizing and maintaining the inventory, providing customer service, and maintaining an organized shopping environment. The goal of the CAP 1 program is to provide a better shopping experience for Walmart customers by ensuring that shelves are stocked and organized and that customers can find what they need.

The CAP 1 associates play an important role in Walmart’s efforts to provide excellent customer service and a positive shopping experience.

What does CAP 1 at Walmart mean?

Being a CAP 1 associate at Walmart is an entry-level position with the primary responsibility of ensuring that customers can find all the items they are looking for on the shelves. The Customer Availability Process (CAP) associates at Walmart facilitate customer availability to store merchandise by stocking products and maintaining neat aisles.

This position is often a stepping stone for other opportunities within the company. For those who enjoy working with the public and have a passion for customer service, this may be the perfect role. There is some heavy lifting required in this role as well as cleaning up spills and dealing with customer complaints. But for those who are up for the challenge, it can be a rewarding experience.

What are the duties of a Walmart CAP 1 Employee?

CAP 1 associates at Walmart are responsible for making sure the shelves are stocked and that customers can get help when they need it.

  • Ensuring that merchandise is signed and priced appropriately.
  • Assisting customers along the aisle with purchasing decisions.
  • Maintaining an organized inventory system.
  • Helping customers in finding and locating merchandise whenever need be.
  • Collaborating with co-workers, managers, customers, and vendors to ensure smooth business operations.
  • Maintaining cleanliness and order within the shopping environment.
  • Resolving any customer complaints to ensure maximum customer satisfaction.
  • Utilizing warehouse equipment appropriately to complete necessary tasks.

What does Walmart's CAP 1 stock include?

CAP 1 stocking at Walmart is a stocking method that involves stocking up all dairy and frozen products, some parts of the meat department, and capping all bins with overstock retrieved from the third shift. This stocking method is meant for CAP 1 associates, who are responsible for stocking shelves and keeping the store clean and organized.

It is a tedious but important job that helps to keep the store running smoothly. CAP 1 stocking at Walmart requires careful planning and coordination, as well as a willingness to work long hours. However, it is a vital part of the store's operation and helps to ensure that customers have access to fresh, high-quality products.

What are the regular hours of work for Walmart Cap 1 Associates?

The working hours of Walmart CAP 1 associates are from 4 am to 1 pm. This shift is considered the first shift. According to company policy, CAP 1 associates can work up to 40 hours a week. Some stores may have different start times for their CAP 1 associates, but the end time will always be 1 pm. For example, some stores may start at 5 am or 6 am.

The working hours for Walmart CAP 1 associates are set so that they can help stock the shelves overnight and be ready for customers when the store opens in the morning.CAP 1 associates at Walmart work the first shift from 4 am to 1 pm. They are allowed to work up to 40 hours per week according to company policy.

This shift allows them to help stock shelves overnight and be ready for customers when the store opens in the morning. Some stores may have different start times for their CAP 1 associates, but the end time will always be 1 pm. 

What does a CAP 1 supervisor do at Walmart?

At Walmart, a CAP 1 supervisor plays an important role in maintaining the smooth flow of inventory by overseeing the work of CAP 1 associates. In addition to managing the team and ensuring that all duties are completed, the supervisor also works closely with management to ensure that warehouse operations run effectively.

The supervisor motivates CAP 1 associates to complete their work efficiently and spearheads training whenever necessary. This position is crucial to keeping the inventory process running smoothly at Walmart.

What is the average annual salary for a Cap 1 Supervisor at Walmart?

While the average hourly pay for CAP 1 supervisors at Walmart is estimated to be $16, it's important to note that Walmart pays any amount between $10 and $16 per hour. So, depending on several factors - including experience, workload, and location - a CAP 1 supervisor at Walmart could make anywhere from $10 to $16 per hour.

Of course, this is just an estimate; the actual amount that a particular supervisor makes may be more or less than this range. But overall, CAP 1 supervisors at Walmart can expect to earn an hourly wage of somewhere between $10 and $16.

Difference between Walmart CAP 1 and CAP 2 Employees

The Walmart Customer Availability Process (CAP) is a set of initiatives the company uses to increase customer satisfaction by ensuring in-stock items on store shelves. There are two CAP positions, CAP 1 and CAP 2, and each is responsible for stocking different items.

CAP 1 associates are responsible for stocking frozen, dairy, and meat products. They work the first shift, which typically begins in the early morning hours before the store opens to customers. CAP 2 associates are responsible for stocking all other items. They work the second shift, which begins after the store closes to customers. Both CAP positions ensure that items are retrieved from warehouses and made available in-store.

The primary difference between Walmart's CAP 1 and CAP 2 employees is their duties and responsibilities. While both positions facilitate the customer Availability Process, CAP 1 associates focus on stocking shelves while CAP 2 associates focus on retrieving items from warehouses. In addition, CAP 1 associates only stock frozen, dairy, and meat products while CAP 2 associates stock all other items. As a result, each position plays a unique but essential role in ensuring customer satisfaction at Walmart stores.


In conclusion, Walmart CAP 1 associates are employees working the first shift to ensure that merchandise is appropriately stocked on the shelves. In addition to this, the associates provide shopping assistance to customers in locating items, providing suggestions on purchases, and resolving customer issues.

By maintaining a high level of customer service and product knowledge, CAP 1 associates create a positive shopping experience for Walmart customers. Through their hard work and dedication, CAP 1 associates contribute to the success of Walmart stores across the country.

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author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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