Corporate Family Dollar (2022 Complaint Information)

What is corporate Family Dollar store? Family Dollar stores are a popular place to buy low-cost items like food, household goods, and presents. If you have any problems with your purchase or need help with something, you can contact Family Dollar's headquarters or customer service.

corporate family dollar

Family Dollar Overview

Family Dollar is a variety store chain with over 8,000 locations in the United States. The company was founded in 1959 by Leon Levine and is headquartered in Charlotte, North Carolina. Family Dollar offers a variety of merchandise, including food, household goods, apparel, and more.

In recent years, Family Dollar has been facing increased competition from dollar stores such as Dollar General and Dollar Tree. In order to stay competitive, Family Dollar has been investing in its store format and merchandise assortment. The company has also been working to improve its digital capabilities, including launching an e-commerce site in 2016.

Despite these efforts, Family Dollar has struggled to turn around its business. In 2015, the company reported its first quarterly loss in nearly 30 years. In 2016, Family Dollar announced plans to close 370 stores.

Where is Family Dollar Headquarters located?

Family Dollar is a national retail chain with thousands of stores across the United States. The company's headquarters is located in Chesapeake, Virginia, at 500 Volvo Pkwy, Chesapeake, Virginia, 23320. The phone number for the corporate office is 1-866-377-6420.

Customers can also get help using the online contact form on the Family Dollar website and through social media. To report violations of the Code of Ethics, you can call 1-800-547-0359. Family Dollar stores offer a wide variety of products, including groceries, cleaning supplies, health and beauty items, and more.

In addition to its retail locations, Family Dollar also has an online store. Customers can order online and either pick up their order in-store or have it shipped to their home.

How do I get in touch with the Family Dollar Corporate Office?

The best way to contact the Family Dollar corporate office is by writing or calling. The mailing address is as follows: Family Dollar Stores, Inc, 500 Volvo Pkwy, Chesapeake, Virginia, 23320. You can also reach them by phone at (870) 732-3264. The corporate headquarters are also known as Store Support because this is where all the customer problems and complaints are resolved. However, customers can't visit the Family Dollar corporate headquarters in person.

You can write or call with any problems you have. When Family Dollar was acquired by Dollar Tree in 2015, the corporate headquarters were shifted to Chesapeake, Virginia. However, the customer service line is still based out of Charlotte, North Carolina.

Who owns Family Dollar?

When it comes to who owns Family Dollar, the answer is a bit complicated. The company was originally acquired by Dollar Tree in 2015, and the two companies became part of a combined operation. However, Dollar Tree is a publicly-traded company on NASDAQ with the symbol DLTR.

As such, it is technically the shareholders of Dollar Tree who own Family Dollar. However, for all intents and purposes, the two companies operate as one entity. Therefore, when you shop at Family Dollar, you are supporting a Fortune 500 company.

Who is the CEO of Family Dollar?

Michael A. Witynski is the current President and CEO of Family Dollar, a position he has held since 2019. He is also responsible for all Dollar Tree stores and operations. Prior to his current role, Witynski served as the Executive Vice President and Chief Operating Officer of Family Dollar from 2015 to 2019. He also served as a Member of the Board of Directors of Family Dollar from 2015 to 2016. 

Witynski has over 25 years of experience in retail, including roles at Michaels Stores Inc., PetSmart, Inc., and Target Corporation. He earned his Bachelor’s degree in Finance from the University of Colorado and his MBA from Harvard Business School. 

Under Witynski’s leadership, Family Dollar has continued to grow and thrive. In 2019, the company reported sales of $9.4 billion, an increase of 3% from the previous year. The company currently operates over 8,000 stores across the United States.

How do I report a Family Dollar Manager to the FTC?

Family Dollar has a zero-tolerance policy when it comes to violations of the Code of Ethics. If you witness or are made aware of any violations, it is your responsibility to report it. You can report violations by calling the Human Resources Service Center at 1-800-547-0359, extension 5863 or 5851.

Additionally, you can also call the Alertline at 1-800-932-5378, and Internal Audit at 1-800-547-0359. By reporting potential ethics violations, you help to ensure that Family Dollar is a company that operates with integrity. Thank you for taking the time to report any potential wrongdoing.

How many Family Dollar stores are there?

Family Dollar is a national chain of discount stores with over 8,000 locations across the United States. The largest concentration of Family Dollar stores is in Texas, which has over 1,100 store locations. In addition to traditional retail store locations, Family Dollar also operates around 300 combined Family Dollar and Dollar Tree stores. These smaller format stores are designed for areas with population sizes of 4-6,000 people.

You can use the Family Dollar store locator tool on their website to find a location near you by searching using a zip code or city name. With so many convenient store locations, it's easy to take advantage of the great deals at Family Dollar.

Is Walmart cheaper than Family Dollar?

A recent study found that Walmart is cheaper than both Family Dollar and Dollar General, at least when it comes to food and beverages. In this category, Walmart was 6.6% less expensive than the dollar stores.

However, the study also found that Walmart was not always the cheapest option when it came to non-food items, such as health and beauty products, household goods, and apparel.

On average, the dollar stores were about 7% cheaper than Walmart for these items. As a result, shoppers looking for the best deal on food and beverage items may want to head to Walmart, while those looking for deals on other items may want to check out the dollar stores.

How do I get in contact with Customer Support at Family Dollar?

As a neighborhood and family-centered retailer, Family Dollar makes it easy for customers to reach customer service to resolve problems. The customer service phone number is 1-866-377-6420 and 1-844-636-7687.

You can also use the online contact form on the Family Dollar website to get help with issues like purchases, gift cards, coupons, store maintenance, products, and online orders.

When filling out the online contact form, you will be asked if you want to be contacted and, if yes, whether by phone or email. Someone from customer service will get back to you as soon as possible to help resolve your issue.


In conclusion, Family Dollar is a large retail chain of neighborhood discount stores that is owned by Dollar Tree. Customers can contact the company headquarters or customer service if they have any problems or questions.

All operations of the two companies have been combined. Family Dollar offers great discounts on everyday items, making it a convenient and economical option for customers looking for quality products at low prices.

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author: patrick algrim
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Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo,, SparkHire,,, FairyGodBoss,, St. Edwards University, NC State University,, Thrive Global,, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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