Can Walgreens Look Up Receipts? (2022 Answers)

Can Walgreens look up receipts? Walgreens is a leading drugstore chain in the United States. The company operates over 8,000 stores in all 50 states. Walgreens is one of the largest retailers of prescription drugs and over-the-counter medications. The company also offers a wide range of other health and wellness products, including beauty products, homeopathic remedies, and more.

Walgreens has been in business for over 100 years. The company was founded in 1901 by Charles R. Walgreen Sr. Today, Walgreens is a Fortune 500 company with annual sales of over $100 billion.

The company's success can be attributed to its focus on customer service and convenience. Walgreens stores are typically open 24 hours a day, and many locations offer drive-thru service for prescriptions. The company also offers a convenient online presence, with a website and mobile app that allow customers to refill prescriptions and order products from anywhere.

can walgreens look up receipts at the walgreens store

Can Walgreens look up receipts?

Walgreens is one of the most popular pharmacies in the United States, and shoppers often have questions about the store's policies. One common question is whether or not Walgreens can look up old receipts.

The answer is yes, but there is a caveat. Walgreens can only look up receipts for purchases made by Balance Rewards members. Balance Rewards is Walgreen's loyalty program, and shoppers who are not members can still use their card to make purchases, but they will not be able to take advantage of the same benefits as members.

For example, non-members can only get a partial store credit refund for purchases made within 30 days, while members can get a full refund. So if you're hoping to take advantage of Walgreens' return policy, be sure to sign up for Balance Rewards first.

Is it possible to return an order at Walgreens without a receipt?

Yes, you can return an order at Walgreens without a receipt. However, you can only do this if you meet the following two conditions: You are a Walgreens Balance Rewards member You swiped your Balance Rewards card at checkout when making the payment. As long as you meet the above conditions, the Walgreens employee at the store will be able to look up the receipt for your purchase and offer you a return with a full refund.

The refund will be made on the mode of payment you used when buying the item. Walgreens will ask you for a photo ID. You may also be asked to answer some questions about your return so that they can improve their products and services.

Returns without a receipt are typically only allowed for items that were bought within the last 45 days. If your purchase was made more than 45 days ago, then you will need to present a valid photo ID and the credit card you used to make the purchase. If you don't have either of these, then Walgreens may not be able to process your return.

What is the maximum time to return a purchase without receipts?

For most stores, the return policy for products without a receipt is relatively straightforward. The general rule is that items can be returned within a certain number of days after purchase, and refunds will be given in the form of store credit. However, some stores have more flexible policies and may agree to return an item even if it is outside the usual time frame.

In the case of Walgreens, the store has a 30-day return policy for all products, regardless of whether or not a receipt is available. This policy is at the discretion of the store manager, so there may be some flexibility for returns that are made just outside of the 30-day window.

Ultimately, it is always best to check with the store before purchasing to see what their policy is on returns without a receipt.

Is it possible to find out if you're a Balance Rewards member if you don't have your receipts with Walgreens?

If you're not a Walgreens Balance Rewards member, you're out of luck if you've lost your receipt and need to return an item. Walgreens customer service representatives are not able to look up receipts for non-members, so you'll either need to find the original receipt or go without. This policy is in place for a variety of reasons, but the primary one is security.

By only allowing members to look up their own purchase history, Walgreens helps to protect customer information from being accessed by anyone who shouldn't have it. So if you're not a member and you've lost your receipt, you may just have to kiss that refund goodbye.

Is it possible to return an order if you are not a Balance Rewards member?

Walgreens has a pretty generous return policy, especially if you consider that many stores have moved to a no-returns policy. Walgreens will accept returns without a receipt and will give you store credit for the value of the lowest advertised price of the item. However, you are only able to get this store credit if you are a Balance Rewards member.

If you're not a member, Walgreens will still accept your return, but they will not look up your receipt and they will not refund your purchase price. Instead, you'll receive store credit in the form of a Walgreens gift card.

Can you return an order after 30 days of purchase?

When you make a purchase, you generally expect to be able to use or return the item for a set period. For many stores, this period is 30 days. After that, the store may not accept returns or issue refunds. However, some stores are more flexible than others when it comes to returns.

Walgreens, for example, may accept returns beyond the 30-day limit at the discretion of the store manager. If your return is accepted, you will only receive a Walgreens gift card as a refund. While this may not be ideal, it is still better than nothing.

What items does Walgreens not return?

There are a few items that Walgreens does not accept for returns, even for Balance Rewards members. These items include prescriptions, seasonal items, and sexual wellness items. As for contact lenses, these can be accepted for returns if you received the incorrect lenses, found them to be defective or damaged, or simply ordered the wrong prescription.

While it's important to be aware of what items Walgreens does not accept for returns, rest assured that you will always be able to find what you need at this trusted pharmacy.


If you're a Walgreens Balance Rewards member, you can get a full refund for any purchases made within the last 30 days, as long as you use your Balance Rewards card at checkout.

If you're not a Balance Rewards member, you'll only be able to get a partial refund in the form of store credits.

So if you want to be sure you can get a refund for your purchase, make sure you sign up for Balance Rewards and use your card every time you shop at Walgreens.

Favorite Resources

Our favorite resources are included below.

Job interview resources

Resume and cover letter resources

Job search resources

free interview question and answer full guide

Interview Question and Answer Guide (PDF)

Download our full interview preparation guide. Complete with common interview questions and example answers. Free download. No email required.

Download PDF
author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo,, SparkHire,,, FairyGodBoss,, St. Edwards University, NC State University,, Thrive Global,, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

Fact checked: Our small and dedicated team rigorously evaluates every article, guide, and reference to ensure the information is accurate and factual. Learn more.


Help us by spreading the word