AutoZone Battery Return Policy (2022 Facts)

What is the AutoZone battery return policy? AutoZone is the largest seller of automotive and light truck parts in the United States. Founded in 1979, AutoZone has over 5,000 stores across the country. In addition to selling parts, AutoZone also provides a variety of services for its customers, including engine diagnostics, oil changes, and battery replacements.

AutoZone is committed to providing quality products and excellent customer service. The company offers a satisfaction guarantee on all of its products and services. If you are not satisfied with your purchase, you can return it for a full refund within 30 days.

AutoZone also offers a wide range of online resources for its customers. These resources include a product catalog, an online forum, and technical support.

autozone battery warranty and battery return policy

What is the AutoZone battery return policy?

AutoZone's return policy is pretty straightforward: you have 90 days to return an item, as long as it's in its original condition and you have a receipt. That said, there are a few notable exceptions to the policy.

First, if you're returning a defective battery, you need to do so within the warranty period, which is typically indicated on your receipt.

Second, if you're returning a car battery, you'll need to present a valid ID.

Finally, if you're returning an item that was purchased with a check or credit card, you'll need to present the same form of payment when making the return.

All in all, AutoZone's return policy is fairly lenient, so if you find yourself in need of a return, chances are good that you'll be able to do so without any hassle.

When may you return your battery to AutoZone?

AutoZone wants you to be completely satisfied with your purchase. That’s why they offer a 90-day refund or exchange policy on all unused batteries. If your battery doesn’t fit in your car, or if it’s not working in your vehicle, simply return it to your nearest AutoZone store for a credit or exchange.

In order to process your return, they will need your original purchase receipt. If you do not have a receipt, our store associates will be happy to provide you with a store credit based on the current selling price of the battery.

AutoZone's Battery Warranty Explained

AutoZone is one of the most popular places to buy batteries with many different options to choose from. But how long does the warranty last on these batteries? It turns out that it depends on the brand of battery you purchase.

For instance, the Platinum and Duralast Gold brands come with a free replacement period of three years. However, the Duralast, Valucraft, and Econocraft brands have 2 years, 1-year, and 90 days warranty periods, respectively. Additionally, warranties expire once you sell your vehicle.

This warranty doesn’t cover damages caused by abuse, misuse, improper installation, low fluid levels, other faulty parts, commercial, or racing use. So if you’re looking for a battery with a long warranty period, make sure to check out AutoZone’s selection of Platinum and Duralast Gold batteries.

Do they pay you money for your decaying battery at AutoZone?

No, the company doesn't give customers their money back. Rather, staff will either give you an exchange or a credit refund, depending on the purchase terms. This is because batteries can be recycled and reused. And so, by returning your old battery to AutoZone, you're doing your part in helping to save the environment.

Auto parts stores like AutoZone are usually willing to take your old battery off your hands because they can recycle the lead and other metals in the battery. In fact, recycling just one car battery can save enough energy to power a household for almost two days!

So even though you won't get paid in cash when you return your old battery to AutoZone, you can take solace in knowing that you're helping to make a difference.

How do you take advantage of your AutoZone car battery warranty?

AutoZone offers a wide range of car batteries to suit every need and budget. And to give customers an added sense of security, the company offers a warranty on all its car batteries. Here’s everything you need to know about claiming your AutoZone car battery warranty.

As per the company’s terms and conditions, you will need to visit the nearest AutoZone center and speak to the customer service team in order to claim your warranty. When verifying the date of purchase, the AutoZone staff will ask for a government-issued ID. Some of the acceptable IDs include a driver’s license, military ID, or passport. In case you don’t have any of these IDs, the staff may still be able to help you, but they reserve the right to refuse warranty claims if they can’t verify the purchase date.

Once your purchase has been verified, you will need to choose between a replacement or a refund. If you opt for a replacement, AutoZone will install a new battery free of charge. However, if you choose a refund, you will need to pay for the cost of battery installation at an authorized service center.

Is a used battery acceptable at AutoZone?

AutoZone's return policy states that the company only accepts batteries if they haven't been used. Batteries start discharging immediately when they get installed in a vehicle; therefore, AutoZone will not pick it up if you have already used it.

Used batteries can be recycled at many locations. If you have an old battery that you need to dispose of, please check with your local recycling center to see if they accept used batteries. Many centers will also accept used motor oil and oil filters.

Please call ahead to your local center to confirm hours and accepted materials before arriving.

Is it possible to return a battery to AutoZone if it's the wrong size?

If you find yourself in the situation of having a battery that doesn't fit, don't worry - AutoZone will take it back. According to the store's limited warranty policy, if a replacement battery fails to fit, you can take it to the nearest location for a swap.

The process is simple: just make sure to bring your receipt and the store will take care of the rest.

In addition, if the problem arises within the free replacement period, you'll be able to get a new battery without having to pay a thing. So next time you're in need of a new car battery, don't hesitate to head on down to AutoZone - even if you're not sure of the size.

Is it possible to return a battery with no receipt at AutoZone?

AutoZone's return policy generally requires that customers have a receipt in order to process a return. However, if you don't have your original receipt, you may still be able to return the battery by contacting AutoZone customer care at 800 288 6966.

The customer service representatives will be able to look up your transaction information and advise you on how to proceed with returning the item. In most cases, you will be able to return the battery to your nearest AutoZone store.

If you paid for the item with a credit card, AutoZone should have a record of the purchase and can process the return without a physical receipt.


In conclusion, AutoZone will accept returned batteries within 90 days of purchase, as long as they are in their original condition, packaging, and you have a receipt.

If the battery is defective, you need to return it within the warranty period, which is indicated on your receipt. With a little care and attention, you can keep your car battery working properly for many years to come.

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author: patrick algrim
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Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo,, SparkHire,,, FairyGodBoss,, St. Edwards University, NC State University,, Thrive Global,, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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