How Do I Make a Verizon Asurion Claim? (2022 Facts)

How do I make a Verizon Asurion claim? Filing a Verizon Asurion claim is simple, but there are a few things you need to know before you get started. First, you’ll need to pay a non-refundable deductible. The amount of the deductible will depend on the make and model of your device. You can file a claim through the Asurion website, the My Verizon app, or by calling Asurion customer service. Once you’ve filed a claim, someone from Asurion will contact you to schedule a repair or replacement.

Keep in mind that repairs may not be available for all devices, so you may end up getting a replacement device. If you have any questions about filing a Verizon Asurion claim, you can contact customer service for assistance.

How do I make a verizon insurance claim

How do I make a claim with Asurion through the my Verizon App?

One of the many great features of the My Verizon app is that it makes filing an Asurion claim easy and convenient. If you need to file a claim for a lost, stolen, or damaged device, simply follow the steps outlined below.

Open the app and select “Menu” from the top section. Then, click on “Devices” and find the device you need to file a claim for.

Select “Manage Device” and then “Lost, Stolen, or Damaged Device? Start a Claim.” Fill out the form with the requested information, following all of the prompts.

Once you have completed the form, submit your claim. It’s that simple! The My Verizon app makes it easy to get the help you need when you need it.

What is the Asurion Verizon claim deductible?

The Asurion Verizon claim deductible is the amount of money you will have to pay out of pocket when you make a claim. The deductible for the Asurion Verizon claim can be anywhere from $9 to $229 per claim, depending on what device you have and the model.

Also, other factors will play into the cost of the deductible, such as whether it can be repaired or will need to be replaced, and the deductible prices can change anytime.

However, you can always check with Asurion customer service to find out the most up-to-date information about deductibles. Ultimately, the Asurion Verizon claim deductible is just one factor to consider when deciding whether or not to file a claim.

How many claims can you file with Asurion?

The number of claims you can file with Asurion will typically depend on the plan that you have. For most plans, you are allowed to make three claims within a 12-month period. However, if you are only filing a claim for a cracked screen, then you are allowed to make an unlimited number of claims. Additionally, if you have multi-device protection, then you may be able to make more than three claims per year.

Therefore, it is important to check your device protection coverage to find out the specifics for your situation. In general, Asurion allows for a fair number of claims per year, so you should not have to worry about running into any issues.

How long does Asurion take to process a claim?

According to customer reviews, the claims process is incredibly fast, with most taking a few hours or less to be approved. The new device usually arrives within 1 or 2 days. However, your claim approval could be slowed down if you don’t provide the correct information.

Make sure your device make and model information is correct before you submit the form. You also want to ensure that the billing and shipping address is the same on the form. Also, if the device has been lost or stolen, it should be reported to Verizon first.

Is it possible to track my Asurion Verizon Claim?

After you file a phone claim with Verizon Asurion, you can track its status at any time using the Asurion Claim page. This is the same page on which you filed your claim. Once your claim has been approved, you will receive an email from Asurion that includes tracking and shipping details for your replacement phone.

You can use this information to follow the progress of your claim and estimate when you will receive your new phone. In the meantime, be sure to keep your old phone in a safe place; once you receive your replacement, you will need to return your old phone to Asurion within 30 days.


In conclusion, Asurion is a great option for those who need insurance for their devices. With unlimited cracked screen repair and the ability to file more than 3 claims per year, it is a great way to protect your investment.

The only downside is the cost of the deductible, which can be up to $229. However, this is a small price to pay for the peace of mind that comes with knowing your device is protected.

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author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo,, SparkHire,,, FairyGodBoss,, St. Edwards University, NC State University,, Thrive Global,, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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