ICQA Associate at Amazon (2022 Job Details and Pay)

What is ICQA Amazon? What is the ICQA job at Amazon? Do they work in the warehouse? Or are they delivery drivers? How much do they get paid? Is it a hard job or an easy job? How does it work? Get all of your questions answered about the ICQA job at Amazon in this full guide.

icqa - inventory control quality assurance associate at amazon

What is the ICQA job at Amazon?

The ICQA job at Amazon is a quality assurance position. The main responsibility of an ICQA is to ensure that products arriving at the warehouse are in good condition and meet customer expectations.

They may also be responsible for inspecting products before they are shipped out, and investigating customer complaints. ICQA employees typically work in the warehouse, but some may also work in customer service or other departments.

Pay varies depending on position and location, but is typically around $15 per hour. The job can be challenging at times, but it is generally not considered to be difficult.

What are the duties of the ICQA associate at Amazon?

The duties of an ICQA associate at Amazon are to ensure that products arriving at the warehouse are in good condition and meet customer expectations. They may also be responsible for inspecting products before they are shipped out, and investigating customer complaints.

ICQA associates typically work in the warehouse, but some may also work in customer service or other departments. Pay varies depending on position and location, but is typically around $15 per hour. The job can be challenging at times, but it is generally not considered to be difficult.

ensuring the inventory system is accurate and accounted for - icqa role at amazon

What are the hours for ICQA Amazon?

The hours for ICQA Amazon vary depending on position and location. Some employees may work full time, while others may work part time.

The job can be challenging at times, but it is generally not considered to be difficult.

What are the various ways the ICQA associate is measured at the Amazon warehouse or fulfillment center?

Various ways the ICQA associate role is measured:

What is an SCR or simple record count?

An SCR or simple record count is a measure of the number of products that an ICQA associate has inspected and found to be in good condition. The higher the SCR, the more products the ICQA associate has inspected and found to be in good condition.

SCRs are typically used to assess the performance of an ICQA associate. A high SCR indicates that the ICQA associate is doing a good job of inspecting products and ensuring that they meet customer expectations.

What is a DIF or damaged item fee?

A DIF or damaged item fee is a fee that is charged to an Amazon customer when a product arrives at the warehouse in damaged condition. The fee is used to cover the cost of investigating and resolving the damage claim.

DIFs are typically charged to customers when products arrive at the warehouse in damaged condition. The fee is used to cover the cost of investigating and resolving the damage claim.

What is a CCR or customer complaint rate?

The CCR or customer complaint rate is the number of customer complaints that an ICQA associate has received divided by the number of products that the ICQA associate has inspected.

The CCR is used to assess the performance of an ICQA associate. A high CCR indicates that the ICQA associate is receiving a lot of customer complaints.

What is a PIR or product inbound rate?

The PIR or product inbound rate is the number of products that an ICQA associate has inspected and found to be in good condition divided by the total number of products that have arrived at the warehouse.

The PIR is used to assess the performance of an ICQA associate. A high PIR indicates that the ICQA associate is doing a good job of inspecting products and ensuring that they meet customer expectations.

What is a WIR or warehouse inbound rate?

The WIR or warehouse inbound rate is the number of products that an ICQA associate has inspected and found to be in good condition divided by the total number of products that have arrived at the warehouse.

The WIR is used to assess the performance of an ICQA associate. A high WIR indicates that the ICQA associate is doing a good job of inspecting products and ensuring that they meet customer expectations.

What is a POR or product outbound rate?

The POR or product outbound rate is the number of products that an ICQA associate has inspected and found to be in good condition divided by the total number of products that have been shipped out from the warehouse.

The POR is used to assess the performance of an ICQA associate. A high POR indicates that the ICQA associate is doing a good job of inspecting products and ensuring that they meet customer expectations.

What is a WOR or warehouse outbound rate?

The WOR or warehouse outbound rate is the number of products that an ICQA associate has inspected and found to be in good condition divided by the total number of products that have been shipped out from the warehouse.

The WOR is used to assess the performance of an ICQA associate. A high WOR indicates that the ICQA associate is doing a good job of inspecting products and ensuring that they meet customer expectations.

What is a RIR or return item rate?

The RIR or return item rate is the number of products that an ICQA associate has inspected and found to be in good condition divided by the total number of products that have been returned to the warehouse.

The RIR is used to assess the performance of an ICQA associate. A high RIR indicates that the ICQA associate is doing a good job of inspecting products and ensuring that they meet customer expectations.

What is an RMA or return merchandise authorization?

An RMA or return merchandise authorization is a code that is issued by Amazon to customers who have requested to return a product. The RMA allows the customer to return the product to Amazon.

What is an ASIN or Amazon Standard Identification Number?

An ASIN or Amazon Standard Identification Number is a 10-digit code that is used to identify products on Amazon.com.

What is a UPC or universal product code?

A UPC or universal product code is a 12-digit code that is used to identify products on Amazon.com.

What is an SBC or a simple bin count?

An SBC or a simple bin count is a count of the number of products in a particular location that is conducted on a regular basis.

What is an ABC or an advanced bin count?

An ABC or an advanced bin count is a count of the number of products in a particular location that is conducted on a regular basis.

What is an IRDR or inventory record defect ratio?

The IRDR or inventory record defect ratio is the number of products that an ICQA associate has inspected and found to be in good condition divided by the total number of products that have been returned to the warehouse.

The IRDR is used to assess the performance of an ICQA associate. A high IRDR indicates that the ICQA associate is doing a good job of inspecting products and ensuring that they meet customer expectations.

What is an IAD or in-stock accuracy?

The IAD or in-stock accuracy is the percentage of products in a particular location that are accurately accounted for.

What is a CC or cycle count?

A CC or cycle count is a count of the number of products in a particular location that is conducted on a regular basis.

What is inventory accuracy?

Inventory accuracy is the percentage of products in a particular location that is accurately accounted for.

What is order picking?

Order picking is the process of retrieving products from a warehouse to fulfill customer orders.

What are the benefits of using an inventory management system?

Some benefits of using an inventory management system include:

  • Improved accuracy of inventory records
  • Ability to track inventory levels in real-time
  • Ability to identify and correct errors quickly
  • Improved customer satisfaction due to accurate order fulfillment
  • Reduced costs associated with inventory shrinkage

Tips for working in the ICQA associate job at Amazon

Here are some tips for working in the ICQA associate job at Amazon:

  • Be detail-oriented: This job requires you to pay close attention to detail in order to accurately inspect products.
  • Be organized: This job requires you to keep track of a large number of products.
  • Be able to work independently: This job requires you to be able to work independently with little supervision.
  • Be able to work quickly: This job requires you to be able to work quickly and efficiently in order to meet Amazon’s high standards.
  • Maintained perfect safety records: The ICQA department rewards those that follow and main the safety protocols in the department. Typically, the job description will encourage these types of behaviors and job responsibilities of the warehouse associate.

How much are ICQA associates paid at Amazon?

ICQA associates are paid a salary of $15 per hour.

What are the benefits of the ICQA associate at Amazon?

Some benefits of working as an ICQA associate at Amazon include:

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off
  • Amazon employee discount

What are the requirements to become an ICQA associate at Amazon?

To become an ICQA associate at Amazon, you must:

  • Be 18 years of age or older
  • Have a high school diploma or equivalent
  • Be able to lift up to 50 pounds
  • Be able to stand for long periods of time

How to become an ICQA associate at Amazon

If you meet the requirements listed above, you can apply to become an ICQA associate at Amazon by visiting their website and submitting an application. You will also need to pass a background check and drug test. Once you have been hired, you will be given on-the-job training.

What is the job outlook for ICQA associates at Amazon?

The job outlook for ICQA associates at Amazon is positive. The company is constantly growing and expanding, which creates a need for more employees. Additionally, the average salary for ICQA associates is $15 per hour, which is competitive in the market.

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author: patrick algrim
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Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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