Walmart Cell Phone Return Policy (iPhone, Prepaid, Contract) in 2022

What is the Walmart return policy on phones? Can I return my iPhone to Walmart? How quickly do I need to return my phone? What about prepaid phones, can those be returned to Walmart as well? Learn everything you need to know about the Walmart cell phone return policy in this guide.

walmart prepaid phones and contract phones return policy

What is the Walmart cell phone return policy?

If you're not happy with your cell phone purchase from Walmart, you can return it within 14 days for a refund. You'll need to bring your receipt and the phone itself, and if you bought the phone on a payment plan, you may be charged a restocking fee. Prepaid phones can also be returned, but you may only get a refund of the phone's purchase price, not any airtime that has been used. You have 14 days to return your cell phone to Walmart.

How long do you have to return cell phones to Walmart?

You have 14 days to return your cell phone to Walmart.

What is the Walmart return policy on prepaid phones?

If you're not happy with your purchase, you can return the phone within 14 days for a refund of the purchase price. However, you will not be refunded for any airtime that has been used.

Can I return my iPhone to Walmart?

Yes, you can return your iPhone to Walmart within 14 days for a refund. You'll need to bring your receipt and the phone itself, and if you bought the phone on a payment plan, you may be charged a restocking fee.

How quickly do I need to return my phone?

You have 14 days to return your cell phone to Walmart.

how to return a cell phone online at walmart.com

Do I need the original packaging to return my phone to Walmart?

No, you don't need the original packaging to return your phone to Walmart. However, if you have the original packaging, it may help speed up the return process.

What if I bought my phone online? Can I still return it to a Walmart store?

Yes, you can return your phone to any Walmart store, even if you bought it online. However, you may want to call the store ahead of time to make sure they can process your return.

What if I bought my phone from a Walmart store but I don't have a receipt?

If you paid with a credit or debit card, the store may be able to look up your purchase and process the return that way. If you paid cash, you may be out of luck.

I bought a phone from Walmart, but I think it's defective. What should I do?

If you think your phone is defective, you can return it to Walmart within 14 days for a refund. You'll need to bring your receipt and the phone itself, and if you bought the phone on a payment plan, you may be charged a restocking fee. Walmart will also require that you contact the manufacturer of the phone to try and resolve the issue before they process your return.

Can you return opened cell phones to Walmart?

Yes, you can return opened cell phones to Walmart within 14 days for a refund. You'll need to bring your receipt and the phone itself, and if you bought the phone on a payment plan, you may be charged a restocking fee.

What is the Walmart return policy on cell phone accessories?

You have 14 days to return cell phone accessories to Walmart. Accessories must be in new, unopened condition to be eligible for a refund.

How do I return a cell phone to Walmart?

To return a cell phone to Walmart, take the phone and your receipt to any Walmart store. If you bought the phone on a payment plan, you may be charged a restocking fee. Prepaid phones can also be returned, but you may only get a refund of the phone's purchase price, not any airtime that has been used.

What is the Walmart return policy on laptops?

You have 14 days to return laptops to Walmart. Laptops must be in new, unopened condition to be eligible for a refund.

Can you return prepaid cell phones to Walmart?

If you're not happy with your purchase, you can return the phone within 14 days for a refund of the purchase price. However, you will not be refunded for any airtime that has been used.

Can you return a cell phone to Walmart online?

No, you cannot return a cell phone to Walmart online. You will need to take the phone and your receipt to any Walmart store. If you bought the phone on a payment plan, you may be charged a restocking fee.

What types of phones does Walmart sell?

Walmart sells a variety of cell phones, including prepaid phones, smartphones, and basic phones. You can buy phones from major carriers such as Verizon, AT&T, Sprint, and T-Mobile, as well as Tracfone and Simple Mobile.

Apple, Samsung, Google, and LG phone brands are available at Walmart.

If I purchased a phone online, can I return it online at Walmart.com?

Yes. You can return most items you buy at Walmart.com, including phones, within 90 days of purchase. You will need to print out a return label and either drop the package off at a UPS location or schedule a pickup.

To start a return, go to the Walmart website and click "Start a Return" from the menu.

Are postpaid contract cell phones eligible for returns at Walmart?

Yes. For up to 30-days after your purchase. Contract phones have a broader 30-day return policy. Prepaid and contract phones do require a receipt in order to process a return.

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author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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