Metro PCS Customer Service Phone Number, Hours, Tips (2022)

What is the Metro PCS customer service phone number? What time is the best time to call the Metro PCS customer support line? What types of questions can I call about regarding my Metro PCS account? Calling customer service can be painful. Get answers to these questions and more in this help guide.

metro pcs customer care phone number

What is the Metro PCS customer service phone number?

The Metro PCS customer service phone number is 1-888-8 Metro8 (1-888-8 63876 8). The best time to call the customer support line is from 8:00 am to 8:00 pm EST, Monday through Friday. You can call with questions regarding your Metro PCS account, billing, payments, phone plans, and more.

How can I get a live person on the phone quickly at Metro PCS?

There are a few ways to get in touch with a live person at Metro PCS. The best way is to call the customer service number at 1-888-8 Metro8 (1-888-8 63876 8).

You can also chat with customer service through the MyMetro app, which is available for download on the App Store.

Is the Metro PCS customer phone line a toll-free number?

Yes, the Metro PCS customer service phone number is toll-free. You can call 1-888-8 Metro8 (1-888-8 63876 8) from anywhere in the United States without incurring long distance charges.

What are some of the most common questions that Metro PCS customers call about?

Some of the most common questions that Metro PCS customers call about include billing, payments, phone plans, and account management.

You can also call with questions about your phone or device, coverage, and troubleshooting. If you have a question that is not listed here, you can still give the customer service team a call at 1-888-8 Metro8.

What can't the Metro PCS customer service team help with?

The Metro PCS customer service team is not able to provide account passwords, social security numbers, or credit card information over the phone. They also cannot make changes to your account or cancel your service without first speaking with the account holder. If you need help with any of these things, you will need to visit a Metro PCS store in person.

Does Metro PCS offer customer service in Spanish?

Yes, Metro PCS offers customer service in Spanish. You can call 1-888-8 Metro8 (1-888-8 63876 8) and press "2" to be connected with a Spanish-speaking customer service representative.

You can also visit a Metro PCS store in person and speak with a Spanish-speaking customer service representative.

What are some other ways to get in touch with Metro PCS?

In addition to calling the customer service phone number, you can also chat with customer service through the MyMetro app, which is available for download on the App Store.

You can also visit a Metro PCS store in person to speak with a customer service representative.

How do I pay my Metro PCS bill?

There are a few different ways to pay your Metro PCS bill.

You can pay online through the MyMetro app or the Metro PCS website.

You can also pay over the phone by calling 1-888-8 Metro8 (1-888-8 63876 8) and following the prompts.

Finally, you can pay in person at any Metro PCS store.

What is the best way to contact Metro PCS if I'm having an issue with my service?

If you're having an issue with your service, the best way to contact Metro PCS is by calling the customer service number at 1-888-8 Metro8 (1-888-8 63876 8).

You can also chat with customer service through the MyMetro app, which is available for download on the App Store.

I'm having trouble logging into my Metro PCS account. What should I do?

If you're having trouble logging into your Metro PCS account, the best thing to do is call the customer service number at 1-888-8 Metro8 (1-888-8 63876 8) and a customer service representative will be able to help you.

How do I change my Metro PCS plan?

If you want to change your Metro PCS plan, the best thing to do is call the customer service number at 1-888-8 Metro8 (1-888-8 63876 8) and a customer service representative will be able to help you. You can also visit a Metro PCS store in person to speak with a customer service representative.

I'm not receiving text messages from Metro PCS. What should I do?

If you're not receiving text messages from Metro PCS, the best thing to do is call the customer service number at 1-888-8 Metro8 (1-888-8 63876 8) and a customer service representative will be able to help you. You can also visit a Metro PCS store in person to speak with a customer service representative

How do I find a Metro PCS store near me?

You can find a Metro PCS store near you by visiting the Metro PCS website and entering your zip code into the store locator.

Does Metro PCS have the best customer service and satisfaction?

There is no one "best" provider for customer service and satisfaction, as this can vary depending on individual needs and preferences.

However, Metro PCS does rank highly in customer satisfaction surveys, and customers generally report being happy with the level of service they receive from the company.

If you're looking for a provider with great customer service, Metro PCS is a good option to consider.

What questions should I ask Metro PCS when switching from another provider?

When switching from another provider to Metro PCS, there are a few important questions you should ask in order to make sure the transition goes smoothly.

Some of these questions include:

  • What is the coverage like in my area?
  • How much will my bill be each month?
  • What features are included in my plan?
  • Can I keep my current phone number?
  • What happens if I go over my data limit?

Asking these questions (and any others you may have) will help to ensure that you are getting the best possible service from Metro PCS.

Is Metro PCS owned by T-Mobile US?

Yes, Metro PCS is owned by T-Mobile US.

This merger was completed in 2013, and since then the two companies have been working together to provide customers with the best possible service.

If you're a T-Mobile customer considering switching to Metro PCS, you can rest assured that you'll be getting the same great service that you're used to.

How can I change my phone number through the Metro by T-Mobile automated system?

To change your phone number through the Metro by T-Mobile automated system, you will need to call the customer service number at 1-888-8 Metro8 (1-888-8 63876 8) and follow the prompts.

You will be asked to enter your current phone number and then confirm the new phone number you would like to use. Once this is done, your phone number will be changed.

How do I check my Metro PCS voicemail from another phone?

To check your Metro PCS voicemail from another phone (or different phone), you will need to call your own phone number and wait for the voicemail greeting to begin.

Once the greeting starts, press the star (*) key and enter your voicemail password.

You will then be able to listen to your voicemail messages.

What is the mailing address of Metro PCS?

The mailing address of Metro PCS is:

MetroPCS Wireless, Inc.

P.O. Box 601119

Dallas, TX 75360

Where can I mail my bill to?

Metro by T-Mobile

PO Box 5119

Carol Stream, IL 60197-5119, US

What phone number can I call for technical support on prepaid wireless service?

The phone number for technical support on prepaid wireless service is 1-888-8 Metro8 (1-888-8 63876 8).

Tips for having a successful customer service call with Metro PCS

When calling Metro PCS customer service, there are a few things you can do to help ensure that your call is successful.

Some of these tips include:

  • Being polite and respectful
  • Being clear and concise
  • Having all the necessary information on hand
  • Staying on the line until your issue is resolved
  • Asking for a supervisor if necessary

Following these tips will help to make sure that your call to Metro PCS customer service is as successful as possible.

Popular customer service phone numbers

Other customer service phone numbers of popular brands, companies, and services.

Favorite Resources

Our favorite resources are included below.

Job interview resources

Resume and cover letter resources

Job search resources

free interview question and answer full guide

Interview Question and Answer Guide (PDF)

Download our full interview preparation guide. Complete with common interview questions and example answers. Free download. No email required.

Download PDF
author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

Share

Help us by spreading the word