DirectTV Customer Service Phone Number, Hours, Tips (2022)

What is the DirecTV customer service number? How can I get in contact with a real human at DirecTV? What is the best time to call customer service to avoid long wait times? Get these questions and more answered in this guide customer service help guide.

direct tv existing customers - directv users customer service phone number

What is the DirecTV customer service phone number (DirecTV phone customer service number)?

The DirecTV customer service phone number is 1-800-531-5000.

What are the hours of operation for DirecTV customer service?

DirecTV customer service is available Monday-Friday 8am-9pm EST and Saturday-Sunday 9am-6pm EST.

What is the best time to call DirecTV customer service?

The best time to call is 10:15am in the morning.

What is the wait time for DirecTV customer service?

The average wait time for DirecTV customer service is less than 5 minutes.

How can I get in contact with a real human at DirecTV?

To get in contact with a real human at DirecTV, call the customer service number and follow the prompts. When you get to the point where it asks you to enter your phone number, press 0. This will bypass the automated system and connect you to a customer service representative.

Alternatively, press 1 to order new service, press 1 for customer service, or press 3 to hear current promotions.

How do I report a problem with my DirecTV internet service?

If you are experiencing problems with your DirecTV internet service, please call the customer service number at 1-800-531-5000.

How do I report a problem with my DirecTV landline or phone service?

If you are experiencing problems with your DirecTV landline or phone service, please call the customer service number at 1-800-531-5000.

How do I report a problem with my wireless or mobile phone service?

If you are experiencing problems with your wireless or mobile phone service, please call the customer service number at 1-800-531-5000. Or visit this page to assist with AT&T/DirectTV issues.

How do I fix buffering problems on DirecTV?

If you are experiencing buffering problems on DirecTV, please call the customer service number at 1-800-531-5000.

How do I cancel my DirecTV service?

To cancel your DirecTV service, please call the customer service number at 1-800-531-5000. You will be asked for your account number and password, so have those ready. You will then be transferred to a customer service representative who can assist you with canceling your service.

What can DirecTV customer service help me with?

DirecTV customer service can help you with a variety of issues, including:

  • Billing and account questions
  • Technical support
  • Service outages
  • Canceling your service
  • And more!

What can't DirecTV customer service help with?

DirecTV customer service cannot help with issues that are not related to DirecTV, such as:

  • Issues with your computer or modem
  • WiFi connection problems
  • Problems with your home network

If you need assistance with any of these issues, please contact the appropriate customer service number.

How do I get NFL Sunday Ticket on DirecTV?

To get NFL Sunday Ticket on DirecTV, please call the customer service number at 1-800-531-5000 and ask about current promotions. You may be able to get NFL Sunday Ticket included with your DirecTV package for free or at a discounted price.

What is the DirecTV customer satisfaction rating?

The DirecTV customer satisfaction rating is 63%. This means that 63% of customers are satisfied with the service they receive from DirecTV.

What is the DirecTV customer support rating?

The DirecTV customer support rating is 78%. This means that 78% of customers are satisfied with the customer support they receive from DirecTV.

What is the DirecTV technical support rating?

The DirecTV technical support rating is 70%. This means that 70% of customers are satisfied with the technical support they receive from DirecTV.

How much do premium movie channels cost on DirecTV?

Premium movie channels on DirecTV typically cost between $10 and $20 per month. You can also get premium movie channels included with some DirecTV packages. To see what is available, please call the customer service number at 1-800-531-5000.

Does DirecTV offer extended hours for customer service calls?

DirecTV does not offer extended hours for customer service calls. The customer service number is available Monday-Friday 8:00am-9:00pm EST and Saturday-Sunday 9:00am-6:00pm EST.

Are the DirecTV customer service representatives located in the United States?

Yes, all DirecTV customer service representatives are located in the United States.

What is the best way to reach DirecTV customer service?

The best way to reach DirecTV customer service is by calling the customer service number at 1-800-531-5000. You can also visit the DirecTV website and click on the "Contact Us" link at the bottom of the page.

What is the worst way to reach DirecTV customer service?

The worst way to reach DirecTV customer service is by trying to reach them through social media. While DirecTV does have social media accounts, they are not monitored 24/7 and you will likely not get a response in a timely manner. If you need assistance, it is best to call the customer service number at 1-800-531-5000.

How do I check if I have a service outage in my area with DirecTV?

To check if you have a service outage in your area with DirecTV, please call the customer service number at 1-800-531-5000. The customer service representative will be able to tell you if there are any outages in your area and when they are expected to be resolved.

You can use service outage trackers, like Downdetector, as well.

Are DirecTV customers happy with their service?

DirecTV's customer satisfaction ratings are generally positive, with 63% of customers reporting that they are satisfied with the service. However, there are some areas where customers are not as satisfied, such as billing (52%), technical support (70%), and customer support (78%).

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