Macy's Customer Service Phone Number, Hours, Tips (2022)

What is Macy's customer service phone number? How can I quickly get in touch with a human when calling Macy's customer service? Is the Macy's customer service line a toll-free number? Get these questions answered and more in this customer service help guide.

macy's customer service phone numbers - contact macy's inc

What is Macy's customer service phone number?

The Macy's customer service phone number is 1-800-289-6229. You can also reach Macy's customer service by email at [email protected]. For more information, visit the Macy's customer service page on their website.

What are the hours of operation for Macy's customer service department?

Macy's customer service is available Monday-Friday from 8am to 11pm EST, and Saturday-Sunday from 9am to 10pm EST.

Is the Macy's customer service line a toll-free number?

Yes, the Macy's customer service line is a toll-free number.

How can I reach Macy's customer service by email?

To reach Macy's customer service by email, send your inquiry to [email protected].

What is the Macy's customer service mailing address?

The Macy's customer service mailing address is:

Macy's Customer Service

P.O. Box 8113

Mason, Ohio 45040

How do I get a human on the phone quickly?

Dial the customer service number, press 3, then press 1, then press 1 again, then press 2, then press 2 again, then 2 again, then lastly press 0.

What is the best time to call Macy's customer service to avoid long wait times?

9:10 am in the morning.

How do I contact Macy's about a fraudulent charge?

If you suspect that you have been the victim of fraud, please contact the customer service department immediately at 1-800-289-6229.

How do I get a refund from Macy's

To process a refund, please contact the customer service department at 1-800-289-6229. refunds may take up to 7-10 business days to process.

What is Macy's return policy?

Macy's offers a full refund or exchange on most items, as long as you have your original receipt and the item is in its original condition. For more information, visit the Macy's return policy page on their website.

How do I cancel my Macy's order?

To cancel an order, please contact the customer service department at 1-800-289-6229 as soon as possible. If your order has already shipped, you will need to return the item(s) following the return policy.

What is Macy's shipping policy?

Macy's offers free standard shipping on orders over $99, and charges a flat rate of $9.95 for orders under $99. For more information, visit the Macy's shipping policy page on their website.

How do I track my Macy's order?

To track your Macy's order, please visit the Macy's order tracking page on their website. You will need your order number and email address to track your order.

How do I exchange an item from Macy's

To exchange an item from Macy's, please contact the customer service department at 1-800-289-6229 to process your exchange. Exchanges can also be processed in-store.

How do I use my Macy's promo code?

To use your Macy's promo code, enter the code in the promotional code box during checkout. The discount will be applied to your order total.

What is Macy's price adjustment policy?

Macy's offers price adjustments on items that go on sale within 10 days of your original purchase date. For more information, visit the Macy's price adjustment policy page on their website.

What forms of payment does Macy's accept?

Macy's accepts Visa, MasterCard, American Express, Discover, and Macy's gift cards. Macy's also offers financing options through their website.

What is Macy's credit card?

The Macy's credit card is a store credit card that can be used at Macy's and other stores owned by Macy's. For more information, visit the Macy's credit card page on their website.

How do I apply for a Macy's credit card?

You can apply for a Macy's credit card online, in-store, or by phone. For more information, visit the Macy's credit card page on their website.

Does Macy's pay for shipping on returns or exchanges?

No, Macy's does not pay for shipping on returns or exchanges. You will be responsible for the cost of shipping when returning or exchanging an item.

What is Macy's return policy for digital items?

Macy's does not accept returns or exchanges on digital items. All digital sales are final.

What is Macy's credit phone number?

The Macy's credit phone number is 1-800-256-2522.

What is Macy's furniture and mattress phone number?

The Macy's furniture and mattress phone number is 1-888-475-6229.

What is Macy's international phone number?

The Macy's international phone number is 1-513-573-7912.

International orders are non-returnable.

What is Macy's gift card phone number?

The Macy's gift card phone number is 1-888-257-6762.

What is Macy's jewelry and watches phone number?

The Macy's jewelry and watches phone number is 1-800- Macy's.

What is Macy's systems and technology phone number?

The Macy's systems and technology phone number is 1-877-789-6229.

What is Macy's human resources phone number?

The Macy's human resources phone number is 1-877-789-6229.

What is Macy's wedding and gift registry phone number?

The Macy's wedding and gift registry phone number is 1-800-543-0865.

What is Macy's investor relations phone number?

The Macy's investor relations phone number is 1-513-573-7912.

What is Macy's media relations phone number?

The Macy's media relations phone number is 1-513-573-7912.

What is Macy's marketing phone number?

The Macy's marketing phone number is 1-513-573-7912.

What is Macy's legal phone number?

The Macy's legal phone number is 1-513-573-7912.

What is Macy's corporate offices address?

The Macy's corporate offices address is 700 West 7th Street, Cincinnati, OH 45203.

What is Macy's corporate offices phone number?

The Macy's corporate offices phone number is 1-513-573-7912.

What is Macy's corporate offices fax number?

The Macy's corporate offices fax number is 1-513-573-7999.

What is Macy's corporate offices email address?

The Macy's corporate offices email address is [email protected].

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Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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