Check Macy's Gift Card Balance Online (2022)

What is my Macy's gift card balance? How do I check my Macy's gift card balance online? How can I get a refund if I lose my Macy's gift card? Get answers to these questions and more in this gift card guide.

macy's gift card balance checker

What is a Macy's gift card?

Macy's gift cards are prepaid cards that can be used as payment at Macy's stores, online at macys.com, or at any retailer that accepts American Express Cards. Gift cards can be purchased in denominations ranging from $25 to $500.

How do I check my Macy's gift card balance?

You can check your Macy's gift card balance online, by phone, or in-store. To check your balance online, visit the Macy's Gift Card Balance Checker and enter your card number and PIN. You can also check your balance by calling customer service at 1-800-511-2752. Simply ask a sales associate to run your card through the register to check your balance in-store.

How can I get a refund if I lose my Macy's gift card?

If you lose your Macy's gift card, you can request a replacement card by calling customer service at 1-800-511-2752. You will need to provide your name, address, and card number. There is a $5 replacement fee.

Where can I use my Macy's gift card?

Macy's gift cards can be used as payment at Macy's stores, online at macys.com, or at any retailer that accepts American Express Cards.

What if I have a problem with my Macy's gift card?

If you have a problem with your Macy's gift card, please call customer service at 1-800-511-2752 for assistance.

Where can I check my Macy's gift card balance online?

You can check your Macy's gift card balance at the Macy's Gift Card Balance Checker. Enter your card number and PIN to check your balance.

How do I use my Macy's gift card online?

To use your Macy's gift card online, simply enter your card number and PIN at checkout. Your gift card will be applied to your purchase.

What if I forget my Macy's gift card PIN?

If you forget your Macy's gift card PIN, you can retrieve it by calling customer service at 1-800-511-2752. You will need to provide your name, address, and card number.

How do I cancel my Macy's gift card?

Macy's gift cards are non-refundable and cannot be canceled.

How can I check my Macy's gift card balance in a store?

Simply ask a sales associate to run your card through the register to check your Macy's gift card balance in a store. Your balance will appear on the screen.

How can I check my Macy's gift card balance by phone?

To check your Macy's gift card balance by phone, call customer service at 1-800-511-2752. You will need to provide your name, address, and card number. Your balance will be provided to you over the phone.

What is the Macy's customer service phone number?

The Macy's customer service phone number is 1-800-511-2752.

How can I find a Macy's store near me?

To find a Macy's store near you, visit the Store Locator on macys.com. Enter your location, and a list of nearby Macy's stores will be provided.

What are the hours of operation of Macy's customer service?

Macy's customer service is available Monday-Saturday 8am-11pm EST and Sunday 10am-7pm EST.

What are the hours of operation of Macy's stores?

Macy's stores are open Monday-Saturday 10am-9pm EST and Sunday 11am-8pm EST. However, hours may vary by location, so please check with your local store for their hours of operation.

What can't I use my Macy's gift card on?

Macy's gift cards cannot be used to purchase other gift cards, for cash back, or payment on a Macy's credit card.

Additionally, Macy's gift cards cannot be used at off-price retailers that sell Macy's merchandise (such as Macy's Backstage or Bloomingdale's Outlet) or at department stores that are not owned by Macy's, Inc. (such as Bloomingdale's, Lord & Taylor, or Saks Fifth Avenue).

Finally, Macy's gift cards cannot be used at Macy's or Bloomingdale's international locations.

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author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader's Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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