Check Marshall's Gift Card Balance Online (2022 Guide)

What is my Marshall's gift card balance? How can I check my Marshall's gift card balance online and by phone? Where can I buy an Marshall's gift card? Where can I sell my Marshall's gift card? What should I do if my card is lost or stolen?

Get answers to all of these questions and more in this gift card guide.

Marshall's gift card balance check

What is a Marshall's gift card?

A Marshall's gift card is a store-issued card that can be used as payment for purchases at Marshall's stores.

Marshall's is a national off-price retailer that offers discounts of 20-60% on name-brand and designer merchandise. Marshall's gift cards can be used to purchase any merchandise in the store, including clearance items.

They cannot be used to purchase gift cards or to make online purchases. Cards can be reloaded at any time and balance inquiries can be made online or by calling customer service.

How can I check my Marshall's gift card balance?

Just go to the Marshalls website and scroll to the bottom of the page. Under the 'Shopping & app' menu, there will be a link to the gift cards page.

Click on that, and then you'll see a button to check your balance.

Once you click on that, you'll be prompted to enter your 19-digit card number and the CSC code. After you do that, your balance will be displayed on the screen.

Does Marshall's offer an e-Gift card?

Marshall's also offers e-gift cards, which are sent via email and can be printed out or redeemed directly from a mobile device.

What is the process for redeeming a Marshall gift card?

Marshall's gift cards can be redeemed both online and in-store. To redeem a gift card online, simply enter the card number during checkout. If you are redeeming the card in-store, show the digital e-gift card/gift card to the cashier and allow them to scan it.

If scanner issues arise, instruct them to enter the digits manually. Marshall's gift cards can be used toward the purchase of any merchandise, including sale and clearance items. Gift cards can also be used to buy Marshall's eGift Cards.

However, they cannot be used to purchase Marshall's eGift Cards or Marshall's physical gift cards. When redeeming a Marshall's gift card, any unused balance will remain on the card and can be applied to future purchases.

What are some common questions about Marshall's gift cards?

Some common questions about Marshall's gift cards include:

  • What is my Marshall gift card balance?
  • How can I check my Marshall's gift card balance?
  • Can I use my Marshall gift card online?
  • What is the process for redeeming a Marshall gift card?
  • Can I resell my Marshall's gift card balance?
  • Does Marshall's offer an e-Gift card option?

Checking your gift card balance on the website

To check your balance on the website, follow these instructions:

  • Visit the company website.
  • Enter your gift card PIN
  • Click submit

Where can I use my Marshall gift card?

Marshall's gift cards can be used at any T.J. Maxx, Marshalls, or HomeGoods store, as well as online at

To redeem your gift card online, simply enter your 19-digit gift card number and CSC in the payment section of checkout.

Then start shopping for all the amazing deals that Marshalls has to offer.

Can I resell my Marshall's gift card balance?

No, Marshall's gift card balances cannot be resold without authorization. 

What is the customer service number for Marshall's?

The customer service number for Marshall's is 1-866-765-2580.

What are the hours of operation for Marshall's customer service?

Marshall's customer service is available 24/7; the best time to call: 10:15 am.

Where is the PIN on my Marshall's card?

The PIN for your Marshall's card is on the back of your card.

Can I reload my Marshall's gift card?

No, Marshall's gift cards cannot be reloaded.

What do I do if my Marshall's gift card is lost or stolen?

First, contact the gift card seller (or reseller) and explain the situation. They may be able to cancel the old card and issue you a new one.

If the company is unable to help, your next step is to contact your credit card company or bank. If you used a credit card to purchase the gift card, you may be able to dispute the charge and get a refund.

Finally, if all else fails, you can try reaching out to the customer service department of the store where the gift card was supposed to be used.

What other forms of payment are accepted at Marshall's?

In addition to cash and check, Marshall's also accepts the following forms of credit and debit cards: TJX Rewards® Platinum MasterCard®, TJX Rewards® Credit Card, VISA, MasterCard, American Express, and Discover. All returns must be completed within 60 days and require a receipt.

Returns with a gift receipt will be refunded in the form of a Marshall's merchandise credit. If you do not have a receipt or gift receipt, you can still receive a store credit for the item's lowest selling price within the past 30 days.

If I want to register my Marshall gift card, will I need the PIN?

Yes, you will need the PIN to register your Marshall's gift card.

Is auto-reload available for a Marshall's gift card?

No, auto-reload is not available for Marshall's gift cards.

Do Marshall's gift cards expire?

No, Marshall's gift cards do not expire.

Will I earn points if I use Marshall's gift card?

Yes, you will earn points using your Marshall gift card.

Who issues the Marshall's gift card?

Marshall's gift cards are issued by Marshall's.

What is the mailing address for Marshall's customer service?

770 Cochituate Road,

Framingham, MA 01701

United States

Phone: 1-508-390-3000

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