Retail Associate Job Description Sample

A retail associate is someone who provides front-line customer support and customer service to guests. They are usually found in retail settings such as department stores, supermarkets, sporting goods stores and other retail environments. The retail associate is a seller along with a customer service agent. Meaning, they provide great customer service which oftentimes leads to the sales of products or goods within the retail setting. In addition to these core roles, they also ensure all display settings are well kept and the store is in good working order.

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Retail Associate Job Description Sample

Here’s an example of a good Retail Associate job description:

We are seeking world-class retail associates to help our department stores. Retail associates are on the front-lines in terms of the representation of our brand. From being able to help customers better understand our products to help assess where their needs are so that you can better direct them. Retail associates play a critical role in the general operations of the business.

Related: 15+ Best Sales Associate Interview Questions & Answers

Retail Associate Salary

According to PaySalce a retail associate could earn anywhere from the $8.10 per hour range to the $14.60 per hour range. That equates to being roughly $17,100 per year to $44,418 per year. Additional commissions and bonus compensation is provided to some retail associates who are able to reach certain business objectives.

Retail Associate Job Description For Resume

A Retail Associate position may have a description similar to this one in an executive summary, professional summary, or resume:

Previous retail experience. Around 3 years acting as an assistant store manager, retail associate, and sales associate. Comfortable with the requirements of retail. From ensuring the store presentation is top-notch to helping customers at times of stress.

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Retail Associate Skills

In this section, you’re detailing the skills and qualifications you’re expecting from every candidate applying for this position.

Retail Associate Duties & Responsibilities

Potential candidates working as a Retail Associate for your organization must know their duties and responsibilities before applying for the position. Indicate what their role will be comprised of, as well as your expectations here.

Retail Associate Requirements

Use this area for highlighting the educational background, certifications, and other skills you require for every candidate applying for this position.

Retail Associate Job Description

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Retail Associate Job Description Template

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur,, SparkHire, and many more.


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