Key Holder Job Description: Salary, Duties, Skills
A key holder is someone who quite literally holds the keys to a retail store, department store, sporting good store or some other type of retail establishment. A key holder is a third-party who helps to ensure that a manager is not always the one who needs to open stores. A key holder does not take on any managerial functions of the business, they are simply someone who holds the responsibilities for needs when an additional key is required to open or close an establishment.
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Key Holder Job Description Sample
Here’s an example of a good Key Holder job description:
We are seeking a team leader who can help us with store opening and store closing duties. This person is considered our key holder. They are staff members who are looking to increase their levels of responsibility and show they can be a leader within the company. This is someone who has great knowledge of store operations and has great verbal communication skills.
Key Holder Salary
A key holder has a variable amount of salary. Generally speaking, the additional duties may be compensated somewhere in the $10.70 hourly range to the $14.85 hourly range, depending on the employee as well as the experience of that employee.
Key Holder Job Description For Resume
A Key Holder position may have a description similar to this one in an executive summary, professional summary, or resume:
Previous experience in retail store management and leadership. Worked closely with my previous supervisor to ensure all store duties were accounted for and that the store was in optimal working conditions before staff members and customers arrived in the morning. Store closing duties were a big part of our functions as well, ensuring that the next morning employees were able to start their day efficiently.
Key Holder Skills
In this section, you’re detailing the skills and qualifications you’re expecting from every candidate applying for this position.
- Responsibility skills
- Organizational skills
- Planning skills
- Attention to detail
- Quality assurance skills
- Customer service skills
- Leadership skills
Key Holder Duties & Responsibilities
Potential candidates working as a Key Holder for your organization must know their duties and responsibilities before applying for the position. Indicate what their role will be comprised of, as well as your expectations here.
- Assist in the pre-opening or closing duties of a retail establishment and follow all closing or opening protocols.
- Help to arrange any sales floor needs before the store opens or before the store closes.
- Ensure that all closing duties are accounted for and that store protocols are being updated based on customer responses.
- Be available by phone if additional keys are required outside of the supervisor or store management sets.
- Communicate expectations and timing with all supervisors and staff members so that keys can be accounted for.
- Respond to customers during the opening and during closing who may have special requests.
Key Holder Requirements
Use this area for highlighting the educational background, certifications, and other skills you require for every candidate applying for this position.
- There is no specific requirements for a key holder. A key holder is normally a team leader within the company already.
- Previous retail store experience and experience opening/closing stores.
- Previous experience being part of retail leadership.
- Previous experience with store display organization and modification.
- Previous experience with retail reporting.
- Ability to show leadership and hold responsibility in your hands.
- Ability to communicate frequently and clearly with staff and supervisors to plan when keys will be available.
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