Dispatcher Job Description Sample

A dispatcher is someone who helps to coordinate trucking, shipping, and delivery needs. Primarily, a dispatcher is responsible for the management of truckers. They may be the ones who help to find freights on a daily basis, assign freights and generally keep truck drivers busy. If you were a truck driver, you would be communicating with your dispatcher to coordinate your next job or scope of work.

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Dispatcher Job Description Sample

Here’s an example of a good Dispatcher job description:

We are searching for passionate, coordinated and knowledgeable dispatchers who can help keep our drivers busy. A great dispatcher should have a firm understanding of our business and what we offer, as well as how to keep our drivers efficient.

Dispatcher Salary

A Dispatcher salary and pay looks roughly like the following:

The average dispatcher should expect to earn around $34,000 annual salary on average. Those with 10+ years of previous experience might expect to earn somewhere in the $46,000 range.

Dispatcher Job Description For Resume

A Dispatcher position may have a description similar to this one in an executive summary, professional summary, or resume:

Previous experience as a dispatcher for a freight logistics company. Comfortable communicating with drivers to ensure we are on track, communicating that with our clients and helping our drivers reach their destinations quickly.

Dispatcher Skills

In this section, you’re detailing the skills and qualifications you’re expecting from every candidate applying for this position.

  • Coordination skills
  • Trucking skills
  • Freight skills
  • Map skills
  • Planning skills
  • Verbal communication skills
  • Computer skills

Dispatcher Duties & Responsibilities

Potential candidates working as a Dispatcher for your organization must know their duties and responsibilities before applying for the position. Indicate what their role will be comprised of, as well as your expectations here.

  • Finding freight on a daily basis and assign out the freights in order to keep our drivers busy.
  • Monitor all freights from start to pickup and inform our clients of the status of that freight.
  • Ensure that drivers are not violating work hours as directed by company policy.
  • Be available to solve any unexpected issues that arise for our drivers.
  • Communicating with drivers and customers to ensure optimal performance and satisfaction.

Dispatcher Requirements

Use this area for highlighting the educational background, certifications, and other skills you require for every candidate applying for this position.

  • Bilingual preferred (Spanish and Russian in particular).
  • At least 1 year of previous experience in the freight industry.
  • Keen ability to multitask and keep your composure under stressful situations.
  • Knowledge of the trucking industry strongly preferred.
  • The ability to use DAT and Pro Transport.
  • Knowledge of E-log and hours of service.
  • Keen ability to collaborate with team members.
Dispatcher Job Description

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Dispatcher Job Description Template

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Using a Job Description Template

Follow these instructions to use a job description template:

Job Description Format

Follow the format below when writing a job description.

Job Title:
[Job Title]

[Job Summary/Job Brief]

Responsibilities and Duties:
  • [List 4-5 essential functions of the job role]
Requirements:
  • [List 5+ qualifications including education level, experience level, key skills, and expectations of the job function]
(Optional) Work Environment:
  • [LIst 2-5 characteristics, traits, and other requirements of the role]
  • [If physical requirements are necessary, include reasonable accommodation details]
This role and job position will report directly to [Job Title] who leads [Department Name].

For more information on writing a job description, visit this resource.

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Related Hiring Resources

911 Dispatcher Job Description
author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur, Recruiter.com, SparkHire, and many more.

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