Concierge Job Description: Salary, Duties, Skills

A Concierge is someone who is part of a hospitality group. Usually, found in a hotel setting. This professional is responsible for ensuring that guests are well taken care of and that some of their special needs requests that pertain to activities outside of the hotel are accounted for. This professional might be the one who can help plan transportation, dining events, and other types of accommodations.

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Concierge Job Description Sample

Here’s an example of a good Concierge job description:

We are searching for a passionate and knowledgeable concierge who can help us provide an optimal guest experience for our customers. A great concierge is someone who has a keen understanding of customer service and can provide our guests with the knowledge and service they need to have a great time staying with us.

Concierge Salary

A Concierge salary and pay looks roughly like the following:

In the US, the national average salary for a Concierge is around $40,000 per year. Those with more experience might be able to earn upwards of $55,000 per year. While those who are entry-level may be starting at $13.61 per hour.

Related: 5+ Best Concierge Interview Questions & Answers

Concierge Job Description For Resume

A Concierge position may have a description similar to this one in an executive summary, professional summary, or resume:

Previous hospitality experience. Worked front-desk and nigh audit positions for a long period of time. Comfortable guiding guests to the needs that they might have. 5+ years in a hotel setting.

Concierge Skills

In this section, you’re detailing what skill requirements you have for the candidate’s role as a Concierge. These skills have more to do with how they’ll perform on the job, as well as other skills that will support their position.

Concierge Duties & Responsibilities

Duties and responsibilities will change from company to company. However, you must be including the core details regarding this position in this section. That way, there’s no confusion regarding the candidate’s expectations.

Concierge Requirements

Use this section for diving further into detail regarding the requirements you have for this job regarding education, certifications, and other experience. If you have specific computer or software background requirements, list them here as well.

Concierge Job Description
author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams.

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