Technical Support Cover Letter Sample

Technical Support cover letters should contain prior work experience or personal experience that shows you have computer hard skills as well as customer support skills. Technical Support agents should be those who are able to empathize with customers as well as understand their needs and address them. Lean into your ability to be personable and understandable.

Technical Support Cover Letter Sample

Below is a sample of what your cover letter should after using our cover letter template below. Our cover letter templates are standardized. All cover letters should be simple, impactful, well-written, proofread, and readable.

Ian Smith
[email protected]
639-555-9984
Technical Support

May 1st, 2013

Dear Mr. Johnson —

At one point in our lives, everyone has had to call or speak to a technical support team. And while we've all done this, we've most likely had good and bad prior experiences. The good experiences show us that the brand and company is something that we want to have loyalty for. And that's what I aim to achieve with being a technical support team member here. Here are some of the things I've been able to do as a previous Technical Support:

Managed more than 10,000 inbound customer support requests with a 98% customer happiness rating.
Worked alongside executive leadership to ensure that the brand was being highlighted in the correct way with each customer support interaction.
Managed more than 200 very difficult customer support requests that added information to our customer support playbook.

I look forward to interviewing with you. If there is any information that you'd like to see that I didn't include in my application, please feel free to contact me and I will return that to you as soon as possible.

Sincerely,
Ian Smith
Technical Support Cover Letter

Using a Technical Support Cover Letter Template

Follow the instructions below to use the technical support cover letter template.

Follow a standard cover letter format

When writing a cover letter, follow a professional cover letter format. Use the following guidelines.

Contact Information
Name
Phone Number
Email Address
LinkedIn Profile
(Optional) Professional Website

Salutation
Dear Mr./Mrs. First Last Name

Opening Paragraph
The first paragraph should greet the reader and suggest an understanding of the job requirements. This paragraph should be no more than 150 words.

Second Paragraph
The body paragraph should contain relative work examples and career accomplishments that entice the hiring manager to read the resume.

Closing Paragraph
Thank the reader for their time. Suggest a desire to interview with the company as soon as possible.

Letter Closing
Sincerely/Yours truly

Signature
Typed Name or handwritten signature
technical support free cover letter template and download

Technical Support Cover Letter Template

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur, Recruiter.com, SparkHire, and many more.

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