Technical Support Cover Letter Sample

technical support cover letter

Technical Support cover letters should contain prior work experience or personal experience that shows you have computer hard skills as well as customer support skills. Technical Support agents should be those who are able to empathize with customers as well as understand their needs and address them. Lean into your ability to be personable and understandable.

Technical Support Cover Letter Sample

Below is a sample of what your cover letter should after using our cover letter template below. Our cover letter templates are standardized. All cover letters should be simple, impactful, well-written, proofread, and readable.

Ian Smith
Technical Support

May 1st, 2013

Dear Mr. Johnson —

At one point in our lives, everyone has had to call or speak to a technical support team. And while we've all done this, we've most likely had good and bad prior experiences. The good experiences show us that the brand and company is something that we want to have loyalty for. And that's what I aim to achieve with being a technical support team member here. Here are some of the things I've been able to do as a previous Technical Support:

Managed more than 10,000 inbound customer support requests with a 98% customer happiness rating.
Worked alongside executive leadership to ensure that the brand was being highlighted in the correct way with each customer support interaction.
Managed more than 200 very difficult customer support requests that added information to our customer support playbook.

I look forward to interviewing with you. If there is any information that you'd like to see that I didn't include in my application, please feel free to contact me and I will return that to you as soon as possible.

Ian Smith
Technical Support Cover Letter

Using Your Technical Support Cover Letter Template

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Technical Support Cover Letter Template

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur,, SparkHire, and many more.


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