Example of an Occasion When You Used Logic to Solve a Problem
Give an example of an occasion when you used logic to solve a problem. Interviewers frequently request that applicants exhibit their problem-solving abilities in a professional setting. Candidates who can present a good illustration of their logical ability may have a better chance of moving further in the recruiting process. You may choose techniques to boost your confidence and help you succeed by learning how to produce a high-quality response.
Why do employers want to hear about a time when you utilized reasoning to solve a problem?
Employers commonly use this question to gain a deeper understanding of your critical thinking skills in the workplace, such as how you could approach a project process or address an unanticipated issue. Hiring managers frequently respect employees who can apply reasoning to decide the best course of action in various scenarios. They can decide if you will assist a department and fit into a team structure by presenting a real example of your problem-solving talents.
How do you respond to this interview question
To prepare a good response to this popular interview question, follow these steps:
Consider your prior experiences
Spend some time thinking on your professional and personal experiences in order to identify a circumstance with a beneficial and quantifiable conclusion. For example, you might tell a story about a manufacturing method you changed that resulted in a revenue boost, or you could discuss how you investigated job market wages to assist you to pick between two career options. If you are an entry-level candidate, you can relate an academic class experience, such as when you achieved a high mark on a difficult assignment. It may also be beneficial to choose an example with a step-by-step procedure.
Make your example relevant to the job description
Examine the work tasks specified in the original job description to reduce your alternatives, then contextualize your experiences. It's critical to tie your example to the expectations of a job position since this method might help a hiring manager picture you in the role. Consider using a few terms from the job description in your response to demonstrate your understanding of a company's terminology and processes, which may differ from general industry norms.
Investigate the company's values
Examine a company's website to learn about its mission statement and key beliefs in terms of critical thinking abilities. Because organizations frequently have varied standards for decision-making techniques, it may be useful to construct your response using their criteria. For example, if a firm values hard effort, you may discuss how you took multiple steps to properly fix a problem and meet a supervisor's job performance standards.
Employ the STAR interview technique
The STAR interview method outlines four phases for structuring an example with crucial narrative strategies. It may assist you in creating a clear beginning, middle, and finish for your tale, giving it a logical flow and clarifying each step you took to solve an issue. During an interview, the STAR approach may help you generate brief and detailed replies, which many hiring managers respect. It may also make your response more interesting and memorable, since people can frequently recall a well-constructed tale more easily.
The four steps of the STAR technique are as follows:
- Situation: First, talk about the context of your scenario. It's critical to include sufficient vital data regarding the exact problem you addressed so that a hiring manager understands the conditions and why you applied logic to the process.
- Task: Using a problem-solving technique, explain the general aim you worked toward in your case. For example, your goal may be to increase consumer involvement during a sales event.
- Action: Using vivid details, describe each step of your problem-solving method. Even if you worked in a team atmosphere and relied on a colleague's advice, be conscious to focus on your own activities during an event.
- Result: Explain how you solved the challenge and achieved your aim at the end of your response. Consider talking about the lessons you learned from this event and how you may apply them to your current career.
Write your response
It is frequently beneficial to write your STAR method in a document that you can study. You can either compose whole sentences or create an outline of crucial ideas to introduce, depending on your taste. While composing your response, keep the following strategies in mind:
- Your zeal for problem-solving should be highlighted. Hiring managers may value a candidate who appreciates problem-solving since it demonstrates an aptitude to invent new ideas and work autonomously.
- Consider the benefits of a job position to the firm. Every job has a unique function in the day-to-day operations of a business. It may be useful to indicate whether your efforts aided a corporation in meeting its objectives.
- Include any favorable comments. If a former supervisor ever praised your reasoning and problem-solving abilities, you can include that feedback in your example. You may, for example, describe how management reacted to the results of your project.
- Consult with the interviewer. Consider asking the recruiting manager whether your response adequately answered their question. Including this paragraph in your paper may assist you in remembering this follow-up technique throughout the interview.
Experiment with your delivery
Before your interview, practice your response in front of a mirror or with a trusted colleague. It may be beneficial to study public speaking strategies through an online tutorial, as these methods can help you explain your logic steps in an unfamiliar environment both clearly and confidently. Take deep breaths before each practice session, for example, to learn voice control. You may also learn how to seem calm in your body language, which can assist an interviewer in engaging in your sample response.
Here are some examples of interview replies to a question about a time when you utilized logic to solve a problem:
Customer service example
Here's an example of a response you may give while interviewing for a customer service position:
Many clients approached the register at my previous retail employment one day with queries about a new discount offer. When they attempted to use the code we emailed via the store's mobile app, the system failed to detect it. To guarantee the clients received the discount, I verified each individual input the key using accurate spelling and capitalizations. Then I tried three different discount codes to make sure our system was working properly. The IT staff used my discoveries to promptly resolve the issue, resulting in messages of thanks from customers who used the code thereafter.
Health-care services example
Here's an example of an answer for a medical job:
As a nurse practitioner, I often employ problem-solving strategies to diagnosis my patients and give the best available treatment options. I had a patient last year who came in with cold symptoms and a stomachache. My staff determined they had a stomach illness at first, but I chose to investigate further about their recent food patterns.
I noticed that the patient had lately eaten several meals at a new restaurant near their house. I found the patient had a slight walnut allergy after examining the components of each dish on the restaurant's website and executing a thorough testing procedure. After removing this meal from their diet for four months, they reported no problems.
General business example
Take a look at the following example answer from a business standpoint:
My department made the decision to cut expenditures in our product supply chain two months ago. My boss directed me to find and recruit a new manufacturing business capable of meeting this need while maintaining the same level of quality. Using market research and quantitative analysis, I calculated that adding a new team would result in the firm losing more money in the annual report. After I informed my supervisor of my results, they directed me to negotiate conditions with our present partners. As a consequence, our production expenses were reduced by 17%, and the company's owner praised my efforts to discover a rational answer.
Example for a technology position
Here's an example you may use while interviewing for a technology-related position:
In my previous employment at a multinational firm, I was responsible for analyzing datasets on a daily basis in order to evaluate competition strategies. During a high-traffic month, I noted that our major rivals boosted their monthly sales by 5%, which diverged significantly from our current predictions. I discovered that we needed to change our competition analytics model utilizing both new market research and crucial historical data in order to make more accurate projections in the future. I enhanced our forecast accuracy by 20% after testing each tweak many times.
Example for college graduates
Here's an example of a response that a new college graduate may use for their first entry-level job:
While earning my degree, I learned how to utilize logic to tackle a variety of problems, which will help me excel in the workplace. For example, after planning my last semester's class schedule, I found I needed to complete four additional courses in order to graduate on time. I also needed to complete my independent study requirement, which only gave half the credits of a standard college course. To fix this difficulty, I realized needed to either take an extra class or modify the parameters of my independent study plan.
Because my senior-year coursework was demanding and I sometimes worked part-time during my typical study hours, I chose against taking extra classes and instead presented a more in-depth individual study plan to qualify for extra course credit. My adviser accepted my plan, and at the conclusion of the semester, I graduated with great scores and honors.
Questions from job seekers.
What is a good example of problem solving skills and the problem solving process?
Solving any money-related issues, such as client billing, accounting and bookkeeping, and so forth. Finding a means to increase the company's profitability through new service or product offers, new price ideas, promotion and sale ideas, and so on.
Why does the interviewer or hiring manager ask this interview question?
It shows the ability to problem-solve in problem-solving scenarios. When a specific example is provided, it gives the opportunity for the candidate to show good judgment in situations when all of the information might not be present. It is considered a behavioral interview question and the candidate should display how providing logic to a situation can help solve business problems.
Our favorite resources are included below.
Job interview resources
- Common Interview Questions by Marquette University
- Prepare for Behavioral Interview Questions by Marquette University
- Preparing for Job Interviews by the University of Kansas
- Mock Interview Handbook by CSUCI
- Interview Guidebook by Lebanon Valley College
Resume and cover letter resources
- Writing a Resume and Cover Letter by USC
- Resume Writing Tips by the University of Wisconsin-Madison
- Resume and Cover Letter Guide by Harvard University
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