Best Director of Operations Job Description Sample (+ Free Template Download)
A director of operations is a professional who oversees a business and organization’s business activities. This includes managing the businesses human resources, developing and implementing operational plans or changes, and ensuring that daily procedures are being followed and carried out with efficiency, safety, and effectiveness.
Director of Operations Job Description Sample
Our business is seeking an experienced director and operations manager (or operations director) to help oversee the general business operations and management of our organization. The director of operations will oversee strategic goals in daily operations and work closely with management to implement a new general process, operational process, company policies, technology, and monitor operational activity. This role works closely with the Chief Financial Officer (CFO), Chief Operating Officer (COO), and Chief Executive Officer (CEO).
Director of Operations Duties and Responsibilities
Below are sample director of operations duties and job responsibilities.
- Work closely with management to review and set new operational policies.
- Set operational efficiency goals with each team.
- Aim for higher sales, better efficiency, and a safer working environment.
- Create training programs and operations plans that can be understood by each employee or department.
- Take on the responsibility of ensuring an efficient workforce.
- Aim for the “lean manufacturing” quota.
- Work closely with each department Vice President and management team to review operations goals and set policies.
- Review finance goals and P&L management with senior leadership.
Healthcare Director of Operations Duties and Responsibilities
- Oversee the emergency room staff, coordination, and quality control.
- Review medical machinery usage and assess investing in new medical equipment.
- Manage the hospital's wards and departments in accordance with building requirements and provider requirements.
Manufacturing Director of Operations Duties and Responsibilities
- Review machinery usage, production line efficiency, and other manufacturing process.
- Ensure each employee understands safety procedures and company policies.
- Train new employees on workplace safety.
Director of Operations Requirements
The ideal candidate and qualified candidate should have:
- Bachelor’s Degree in Business Operations, Business Management, or Communications.
- Previous experience in a related field or operations role preferred.
- Experience as a managing director or other operations management role is preferred.
- Ability to manage a department of staff.
- Ability to set and meet performance goals.
- Strong working knowledge of different departments' operational needs.
- Strong knowledge of supply chain management and business administration.
Director of Operations Salary
According to Salary.com, a director of operations earns $139,919 per year, on average. With the top percentile of workers earning upwards of $153,000 per year, on average.
Director of Operations Skills
A director of operations has varying responsibilities depending on the industry. However, since the operations management position is a leadership position and management position, we can determine the appropriate skills that a candidate in this position should have, which includes:
- Financial management, reporting, budgeting, and auditing.
- General status reporting.
- General auditing procedure.
- Process improvements and efficiency generation.
- Inventory management.
- Supply chain management.
- Production process management.
- Production process procedure management.
- Compliance and regulatory.
- Project planning, management, and risk analysis.
- General policy creation, procedure creation, and supply chain process creation.
- Analytical-thinking abilities.
- Problem-solving abilities.
- Verbal communication skills.
- Negotiation skills.
- Forecasting skills.
- Ability to develop, implement, review, and follow procedures.
- Ability to address problems and generate efficient ideas and opportunities for the business.
- Ability to build alliances, partnerships, and team up with other organizations.
- A firm understanding of policy, general planning, and strategic planning.
In addition, TXM.com describes what an ideal candidate and great operations manager should have in terms of characteristics, traits, and core competencies. Saying, "Next to safety, a director of operations should recognize that any business must always meet the needs of its customers. This means that the director of operations will address quality and delivery issues, before leaping into cost-cutting. It also means that a director of operations will use positive language about the customer and be curious to learn what customers really need and value from the product or service the business provides."
A director of operations can be found in a wide variety of industries. Top candidates should have skills that align with the industry as well as general leadership qualities. Qualified candidates should have experience in the related field as well as management experience.
Director of Operations Job Boards
Using an industry-specific job board can help employers to find a higher caliber candidate. When posting a job description or job advertisement (sometimes referred to as a "job ad"), it's best to try smaller job boards where candidates and job seekers visit when they're involved in the industry. For example, in the operations management and operations director position, the APICS.org job board is going to be a great place to start.
National job boards like Indeed and Monster can be useful for employers. Though, a hiring manager should wait until they've vetted candidates and applicants from the smaller job boards before expanding a search and looking on a national level.
Top director of operations job boards
- APICS Career Center
- Sales Management Association
- AdMonsters - Advertising Industry
- Nosh.com - Food and Beverage Industry
It's common for a more passionate job seeker to be looking for jobs on these job boards.
Director of Operations Job Description Writing Tips
Tips to assist in writing an effective director of operations job description.
Write workplace expectations
Determine the ideal candidate's appropriate workplace expectations and include those in the job description. Those expectations in the job description or job brief can be assistive in finding an ideal candidate for the position. Workplace expectations can be included in the job description beneath the requirements section on the job advertisement.
Director of Operations Job Description Template
Using a Job Description Template
Follow these instructions to use a job description template:
- Step 1: Replace the job title, job brief, duties and requirements, and optional work environment sections based on the information gathered from the team.
- Step 2: When the job description is finished, add an EEO (Equal Employment Opportunity) statement to the bottom of the job description.
- Step 3: Double-check the job description fits the needs of the team, company, and is approved by the Human Resources department. Proofread the job description. Then post on a job board.
Job Description Format
Follow the format below when writing a job description.
For more information on writing a job description, visit this resource.
Top Job Boards
Consider posting a job description or job advertisement (referred to as a "job ad") on one of the following national job boards:
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