Delivery Driver Job Description (2021)
Free delivery driver job description. A delivery driver is a professional responsible for the transportation of food and other goods from one destination to another. A delivery driver ensures that a customer’s products are delivered both at the proper destination and at the proper time. The delivery driver ensures the safe handling of the customer’s products during the packing, loading, unloading, and final delivery stages of the process.
A delivery driver has various job titles, including package delivery driver, delivery truck driver, delivery services driver, and delivery service partner.
Delivery Driver Job Description Sample
Our company is seeking a responsible delivery driver to assist with the final delivery logistics of our business. The delivery driver will ensure the safe handling of all deliveries. Ensure that deliveries are made in a timely manner. And that during this process, all traffic laws are obeyed while achieving customer satisfaction. An ideal candidate for our company is someone who takes pride in their work. And has attention to detail and ensures a safe work environment at all times.
Delivery Driver Duties and Responsibilities
Below are sample job duties and delivery driver responsibilities:
- Ensure each food station is well-prepared. This includes the main entrée line station, salad station, and more.
- Operate a delivery vehicle and obey road safety laws.
- Provide optimal customer service while delivering customer products.
- Ensure a timely delivery with every order and delivery.
- Provide reasonable accommodation to customers who have questions during delivery.
- Answer vendor questions when asked upon delivery. Act as one of our many sales workers/delivery drivers.
- Operate a light truck, pick up shipments for the day and follow the defined shipment routes.
Doordash Delivery Driver Duties and Responsibilities
- Loads, transports, and delivers items to Doordash customers.
- Review each order before and after delivery. Completes the order takes photographs of the delivered products through the Doordash platform.
- Provides excellent customer service at all times.
- Operates equipment like cars, trucks, forklifts, and other machinery used in the process of delivery.
- Accepts the payment for delivered items through the platform.
- Adheres to assigned routes and follows the time schedule for the delivery.
Delivery Driver Requirements
Qualified candidates should have the following:
- High School Diploma or equivalent.
- Valid driver’s license.
- Commercial driver’s license (CDL) preferred.
- A clean driving record preferred.
- Previous work experience as a food delivery driver preferred.
- Previous work experience driving a delivery truck preferred.
Delivery Driver Skills
Top candidates in the field have the following soft skills. Data provided by the U.S. Bureau of Labor Statistics:
- Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.
- Hand-eye coordination. Drivers need to observe their surroundings at all times while operating a vehicle.
- Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.
- Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.
- Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products.
- Visual ability. To have a driver’s license, delivery truck drivers, and driver/sales workers must be able to pass a state vision test.
Tip: There are multiple types of deliver drivers. From Amazon delivery drivers to Domino's Pizza delivery drivers. These jobs are more commonly called a "food runner" position. Find a food runner job description here.
Delivery Driver Certifications and Licenses
According to the U.S. Bureau of Labor Statistics, "New drivers also get training about company policies about package drop-offs and returns. And taking payments and what to do with damaged goods."
All delivery drivers must have a valid state driver's license. Some employers require a commercial driver's license (CDL).
Delivery Driver Job Boards
Employers looking to post a delivery driver position or job advertisement should consider these top job boards. Remember, these would be for non "food runner" positions. These positions require a commercial driver's license and handle freight shipments rather than food delivery.
Top job boards for delivery drivers
It's better for an employer to post a job opening on a "niche" job board like the ones above. Rather than posting on national job boards like Indeed, Monster, FlexJobs, Google for Jobs, or another national job board. These "niche" job boards can attract a higher caliber job seeker who has more passion for the industry. And a healthier amount of prior experience.
Delivery Driver Salary
According to Salary.com, a delivery driver earns a median annual wage of $42,700 per year. With the top percentile earning $58,748 per year, on average. And entry-level workers earning $28,563 per year, on average.
How to Write a Delivery Driver Job Description
A delivery driver job description should contain the following elements and sections.
A job title
Have a descriptive, yet specific job title. Avoid job titles that are not "industry standard." For example, a job title like "Rockstar Delivery Driver" might sound neat and interesting, but can deter job applicants. It deters job applicants because each applicant might not feel "qualified" for that role.
A job brief
The job brief is referred to as the job description. It is a four to five sentence long objective for the job title in the business. It should describe what "success" looks like to the employer. Providing the candidate with the ability to write a targeted cover letter and resume for the role. Include details about where the shipping and receiving warehouse is located. The number of hours expected each week from the delivery driver. And other company policies.
Duties and responsibilities
Having duties and responsibilities as part of the job description can assist the job applicant in feeling "qualified" for the position. A candidate can more easily compare previous work experience and be certain they are a "good fit" for the role. Be sure to list any company policies that the delivery driver must adhere to.
Qualifications and abilities
This includes degrees, licenses, certifications, community involvement, or other requirements. For academic and scientific positions, a post-doctoral degree can be required. Having these requirements listed ensures that only qualified candidates apply for the open position.
Qualifications might include:
- Years of experience in a related field.
- Specialized training or certifications (driver's license, commercial driver's license).
- Community involvement.
- Other applicable non-work related activities.
(Optional) Work environment
In positions like these, it's advised the employer list environment variables for the job candidate. For example, lifting heavy boxes (50 pounds (22.68 kilograms) or greater). Work environment characteristics are responsible for the work environment variables that the job holder will encounter. This includes "long working hours," "holiday hours," or "overnight shifts."
Physical demands of a role can be required for a position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions in the work environment and obtain employment.
Related: See a delivery driver resume.
Download the free delivery driver job description PDF template. And use the sample delivery driver job description provided to make an efficient job posting for your company. For more information please visit the U.S. Bureau of Labor Statistics.
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