Best Receptionist Job Description Sample (+ Free Template Download)
A receptionist is a front desk professional that handles administrative tasks and office management tasks. This includes scheduling appointments, walking guests to their desired destinations, answering phones, and performing other clerical duties and essential functions of managing the front desk area.
Receptionist Job Description Sample
Our office complex is seeking a corporate receptionist to oversee our front desk area. A successful receptionist is someone who can answer customer questions, ensure each phone call is answered and answered, as well as handle appointment scheduling or rebooking. A receptionist may need to handle administrative duties while handling incoming calls and dealing with a new customer. The receptionist should be able to multitask, create a warm work environment, and assist customers with ease.
Receptionist Duties and Responsibilities
Below are sample job duties and receptionist responsibilities.
- Schedule appointments and oversee scheduled appointments.
- Assist each customer and person with their destination in the office.
- Oversee office supplies and inventory.
- Perform administrative support tasks on a daily basis.
- Provide information to customers approaching the front desk.
- Answer inquiries from customers who approach the front desk.
- Greet clients, customers, and other guests.
- Take on the “no task is too small” mentality.
- Walk a client to their final destination from the front desk to their appointment.
- Communicate with the employee who has arriving guests.
Qualified candidates should have the following. Job requirements for a receptionist are:
- High School Diploma or equivalent.
- Previous experience as a medical receptionist, front desk receptionist, or other receptionist position preferred.
- Previous experience collaboration with staff preferred.
- Keen interpersonal skills, communication skills, and customer service skills.
- Willing to take responsibility for the front desk area and develop receptionist skills over time.
According to the U.S. Bureau of Labor Statistics, a receptionist earns $14.45 per hour, on average. Equalling $30,050 per year, on average.
Using a Job Description Template
Follow these instructions to use a job description template
- Step 1: Replace the job duties and requirements based on information gathered from the team.
- Step 2: When the job description is finished, add an EEO (Equal Employment Opportunity) statement to the bottom of the job description.
- Step 3: Double check the job description fits the needs of the team, company, and is approved by the Human Resources department. Then post on a job board.
Top Job Boards
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Best Receptionist Cover Letter Sample (+ Free Template Download)
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