Best Cashier Job Description Sample (+ Free Template Download)

A cashier is a retail sales professional that handles the transactions of merchandise using a cash register. They assist in accepting payments from customers using money, credit cards, checks, traveler's checks, and other forms of payment. In addition, cashiers often serve as customer service representatives, helping customers with returns or broken merchandise.

Cashiers can be found from grocery stores as a retail cashier to hotels as a hotel cashier. In both circumstances the duties of a cashier are similar. From greeting customers to handling money transactions in the hotel establishment or retail establishment.

Cashier Job Description Sample

Our establishment is seeking a cashier to oversee the checkout area and assist customers with their purchases at our store. The cashier will greet customers, handle cash transactions, handle customer complaints, and other essential functions related to the cashier duties. The cashier will oversee the store checkout area, cash drawer, and parts of the sales floor.

Cashier Job Duties and Responsibilities

Below are cashier duties and general responsibilities.

Cashier Requirements

Below is a sample list of job requirements. Qualified candidates must have the following:

Cashier Salary

According to the U.S. Bureau of Labor Statistics, a cashier earns $11.37 per hour, on average. Equalling $23,650 per year in median salary.

Based on the data obtained by the U.S. Bureau of Labor Statistics, the job outlook for cashiers is projected to decline by 7% between 2019 and 2029.

Cashier Training

Based on the U.S. Bureau of Labor Statistics website, training is most commonly "on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers."

Education requirements are nominal for the cashier position, as this is usually constituted as an "entry-level" position in the job market. Cashiers often go on to become bartenders, customer service representatives, retail sales workers, bank tellers, and waiters or waitresses in their career path.

Cashier Skills

Liz Isenburg at Shift Processing describes that a great cashier "greets customers and makes eye contact. Is an active-listener and anticipates customer's needs. Is polite and maintains composure with each customer, especially if the customer is angry or disgruntled."

Important qualities of a cashier include "communication skills, customer service skills, dexterity, near vision, patience, and physical stamina". For example, a great cashier needs to be able to scan items and process transactions accurately, which means using a scanner and point of sale system.

Additional skills and proficiencies include:

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur,, SparkHire, and many more.


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