Best Office Manager Job Description for 2021

a picture of a Office Manager and business professional ready for an interview

Free office manager job description. An office manager is a professional who oversees office operations and procedures. This includes the design, evaluation, implementation planning, and maintenance of the way work is accomplished within an organization.

The objective of this is to sustain and improve productivity in the workplace. An office manager practices office management.

An office manager is sometimes be referred to as a business office manager, medical office manager, or front office manager.

Other times as an administrative services' manager, and operations manager.

Office managers should have a keen understanding of day-to-day operations.

office manager job description sample and template

What is an Office Manager?

An office manager is a professional who oversees the work environment. This professional could oversee a larger group of clerical staff. Who manages anything from vendor relationships, office supplies, to the general morale of the office.

They can be found in a variety of work settings. From medical offices to construction businesses. And have duties that change depending on the environment they're in.

The office manager could oversee either front-desk staff, clerical staff, or administrative assistants. Meaning, an office manager should have some working knowledge of how to manage other employees, motivate them, and how to track their work.

Office managers could report to senior level staff or other office staff. And are often judged on their ability to maintain office morale, supplies, and to oversee an annual budget.

They often report to the:

  • Chief Operating Officer (COO)
  • Chief Executive Officer (CEO)

Office Manager Average Salary

office manager job description sample and template

The average salary of an office manager is anywhere from $33,000 per year to $69,000 per year.

This can vary heavily depending on the type of business the office manager is part of. And their experience levels.

Most commonly, this position is compensated on an annual basis, as part of a salary. Rather than hourly.

Required Training, Education, and Certifications

Many office managers don't require any type of formal education to get into the field.

A bachelor's degree or associate's degree in marketing, communication, or business management is a strong plus.

On-the-job training is usually provided to office managers during their first few weeks on the job. Training includes a walk through of the office environment, showcasing the vendor relationships, and ensuring the manager has everything they need to succeed as a successful office manager.

No certifications are required for this position. Though, a high-degree of technical skills and language skills can be very useful.

Required Skills of an Office Manager

office manager job description sample and template

An office manager should have the following skills:

  • Decision-making skills.
  • Attention to detail.
  • Ability to manage conflict.
  • Written communication skills.
  • Budgeting skills.
  • Data entry skills.
  • And multi-taking capabilities.

A top office manager is someone who can execute. And coordinate administration duties while being a team player.

Excellent time management skills are required amongst the top professionals.

Office Manager Job Description Sample

Below is a sample job description for an office manager. Use this template to write a job advertisement.

Job Brief

Our business is seeking an experienced office manager to oversee our daily operations and office management. The office manager will assess office systems, office procedures, office administration, and office vendors. As well as assess filing systems and general administrative tasks for design flaws or operations flaws.

Our ideal candidate is someone who can design, implement, and sustain effective office procedures and protocols.

Office Manager Duties and Responsibilities

Sample job duties and office manager responsibilities. Office manager positions should oversee the following:

  • Review office equipment, office vendors, and other service providers for effectiveness and efficiency.
  • Review staff procedures and protocols.
  • Design new staff procedures and protocols according to efficiency generation, safety guidelines, and other internal factors.
  • Review administrative staff operations and improve general office management by assigning administrative duties more efficiently.
  • Oversee the office budget for office supplies.
  • Organize office operations on a monthly, quarterly, and annual basis. Ensure policies and procedures are being updated.
  • Oversee general office policy and make changes with the office staff according to executive goals.
  • Oversee the process of scheduling appointments and scheduling meetings for employees.
  • Assign work to an administrative assistant in order to deploy new office policies, procedures, and operations.
  • Completes operational requirements by assigning employees.
  • Provide history reference from procedures that relate to retention, protection, retrieval, transfer, and disposal of confidential records or human resources documents.
  • Support and maintain office systems and supervising employees.
  • Maintain office fax machines and printers. Handle managing office services.
  • Assist with answering incoming phone calls, handling purchase orders, purchasing office supplies, and taking inventory.
  • Address employee inquiries and questions regarding office management issues (e.g. broken printers, phone systems, fax machines).
  • Oversee general office efficiency. Use administrative support to assist you.
  • Maintain office policies. And implement office policies. Maintain the office lease information. And change the office layout to keep the office running smoothly for employees.
  • Create a pleasant work environment and oversee the organizational effectiveness of office equipment.
  • Manage equipment procurement, clerical functions, and assist with training new employees and greeting visitors.

office manager job description sample and template

Medical Office Manager Duties and Responsibilities

  • Assist with a larger volume of medical clerical tasks.
  • Order medical supplies.
  • Use HRIS and ATS systems to expand office employee size.
  • Oversee intake procedures and insurance procedures.
  • Accurately handle administrative duties.
  • Schedule appointments and use MS office to write legal letters.

Construction Office Manager Duties and Responsibilities

  • Assist with the office supplies arrangements.
  • Handle making office supplies arrangements.
  • Attend meetings with senior management, assisting with the organizations general HR function.
  • Coordinate projects and oversee procurement.

Dental Office Manager Duties and Responsibilities

  • Follow health and safety policies.
  • Work closely with insurance providers to assist with financial arrangements.
  • Ensure the office is OSHA and HIPAA approved.

Chiropractic Office Manager Duties and Responsibilities

  • Manage a team of front office assistants.
  • Handle the insurance-related billing.
  • Answer phones and schedule patients.
  • Assist with new patient flow.

Business Office Manager Duties and Responsibilities

  • Be providing general administrative support to all staff.
  • Handle office supply inventory.
  • Be on the lookout for any and all opportunities to save the company money.
  • Improve company procedures.
  • Coordinate with the IT department to ensure the office is up to date on all software, hardware, and other conferencing needs.

Front Office Manager Duties and Responsibilities

  • Perform regular HR duties.
  • Manage office operations. And ensure that quarterly business goals are being met.
  • Oversee a staff of many office assistants and administrative assistants.
  • Manage customer complaints and queries.
  • Preparing letters for legal purposes or other transactions.

Real Estate Office Manager Duties and Responsibilities

  • Ensure all invoices are paid on time.
  • Manage contract and price negotiations.
  • Meet with potential customers. And assist with paperwork/legal work.
  • Oversee all mail duties. Including incoming and outgoing mail.

Office Management Duties and Responsibilities

  • Make sure that the office is adhering to all office policies.
  • Assist with scheduling company events.
  • Work closely with hiring managers to assist with any HR duties.
  • Be keeping personnel records organized and ready to use.
  • Oversee an annual budget for all office vendors.
  • Ensure a smooth running day-to-day operation of the office and clerical staff.
  • Manage office budgets with staff, suppliers, and clients.
  • Implementing and maintaining procedures.

Office Manager Requirements

Qualified candidates should have the following qualifications:

  • Bachelor’s Degree in Business Administration is preferred.
  • High school diploma is preferred.
  • Previous experience as an executive assistant is okay.
  • Has previous experience in an office manager role is preferred.
  • Previous experience in the role of a human resource professional a plus.
  • A high degree of interpersonal skills and excellent communication skills.
  • Be comfortable in a well-organized, flexible, supportive office with diverse people.
  • Keen problem-solving skills. Attention to detail. Computer skills. Ability to use Microsoft Office suite.
  • Superb time management skills and ability to multi-task and prioritize work.
  • Use of Microsoft Office software.

Office Manager Resources

Related job descriptions

Download the free office manager job description PDF template. And use the sample office manager job description provided to make an efficient job posting for your company. For more information please visit the U.S. Bureau of Labor Statistics.


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author: patrick algrim
About the author

Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, Dice.com, WorkWise, American Express, Reader's Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.

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