Best Bank Teller Job Description Sample (+ Free Template Download)
A bank teller is a banking professional found at a branch of a bank. The bank teller is directly responsible for handling customer withdrawals, deposits, and assisting with bank products and services. A bank teller handles all of the day-to-day financial transactions for customers through a drive-thru or bank branch customer lobby. This includes handling some customer service requests, money orders, money transfers, and other financial transactions.
A bank teller is sometimes referred to as a bank cashier or teller.
Bank Teller Job Description Sample
Our bank branch is seeking a qualified bank teller to assist with our customer’s financial transaction needs. Bank tellers will help customers with their general banking needs. This includes requests to cash checks, produce cashier’s checks, traveler's checks, cash savings bonds, create a money order, and more. The bank teller will direct customers with questions to a personal banker or loan officer depending on their requests.
Bank Teller Duties and Responsibilities
Below are the job duties and bank teller responsibilities:
- Assist customers with their financial transactions (cashier’s checks, money orders, and more).
- Take a customer's deposit slip and appropriately assign the funds to the customer accounts as the deposit slip indicates.
- Assist customers with ATM deposits through their bank cards when necessary.
- Answer questions about customer accounts (savings, checking, and more).
- Answer questions about financial products and services.
- Work closely with the bank manager and head teller to ensure customer satisfaction.
- Assist customers with their loan payments.
- Oversee a cash drawer and ensure accurate cash handling.
- Greet bank customers as they enter the building.
- Assist with withdrawals, regular customer transactions, and routine transactions.
- Follow branch procedures with regards to safe money handling.
Bank Teller Skills
Top candidates have one or more of the following skills:
- Cash handling skills.
- Math skills.
- Customer service skills.
- Comprehension skills.
- Computer skills.
- Attention to detail.
- Verbal communication skills.
Bank Teller Requirements
Qualified candidates should have the following:
- High School Diploma or equivalent.
- Experienced tellers are preferred or previous experience in a teller position.
- Cash handling skills are preferred.
- Technology skills and till experience is preferred.
Bank Teller Salary
According to the U.S. Bureau of Labor Statistics, a bank teller earns $15.02 per hour, on average. Equalling $31,230 in median annual wages.
Bank Teller Job Description Template
Using a Job Description Template
Follow these instructions to use a job description template:
- Step 1: Replace the job title, job brief, duties and requirements, and optional work environment sections based on the information gathered from the team.
- Step 2: When the job description is finished, add an EEO (Equal Employment Opportunity) statement to the bottom of the job description.
- Step 3: Double-check the job description fits the needs of the team, company, and is approved by the Human Resources department. Proofread the job description. Then post on a job board.
Job Description Format
Follow the format below when writing a job description.
For more information on writing a job description, visit this resource.
Top Job Boards
Consider posting a job description or job advertisement (referred to as a "job ad") on one of the following national job boards:
Related Hiring Resources5+ Best Bank Teller Interview Questions & Answers
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