Best Case Manager Job Description Sample (+ Free Template Download)

A case manager is a professional who assesses, plans, facilitates, and evaluates care coordination to meet an individual or family’s health needs. A case manager can be found in a private medical facility, mental care facility, or inpatient facility. The case manager may interview patients and families to assess their health needs and risk categories to develop and implement appropriate levels of care.

A case manager has various job titles including RN case manager, certified case manager, or nurse case manager. The case manager position is often confused with the social worker job title. The difference between the two is that a case manager is a social worker who coordinates care for their clients. While a social worker provides assistance in dealing with difficult life circumstances.

Case Manager Job Description Sample

Our medical facility and healthcare organization is seeking a case manager to help with patient case management. The ideal candidate will be able to provide a level of social work and health care planning to the client and patient. The case manager will oversee the management process of assessing, planning, and facilitating an individual or family’s care management and health care needs. The case manager is someone who will oversee the case management process from start to finish and provide exceptional customer service while practicing our case management services.

Case Manager Duties and Responsibilities

A case manager should have the following job duties and responsibilities:

Case Manager Requirements

Qualified candidates should have the following and meet all state eligibility requirements:

Case Manager Salary

According to the U.S. Burearu of Labor Statistics, a case manager earns $32.28 per hour, on average. Equalling $67,150 in median annual wages.

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Case Manager Job Description Template

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author: patrick algrim
About the author

Patrick Algrim is an experienced executive who has spent a number of years in Silicon Valley hiring and coaching some of the world’s most valuable technology teams. Patrick has been a source for Human Resources and career related insights for Forbes, Glassdoor, Entrepreneur,, SparkHire, and many more.


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